Emergency Services Coordinator – Response Support Operations

Job Description And Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

About the job: This position is within the Response Support Operations Division (RSO). The successful candidate will support all RSO programs, with a particular emphasis on the Operational Readiness Program (ORP).

Click here for more information about the Response Operations Division.

Under direction of the Program Manger II, and as a member of the Response Support Operations team, the Emergency Services Coordinator will have responsibility for a wide range of programs/projects related to emergency operations as assigned by the PM II. This includes leading or supporting programs such as: The Operational Readiness Program: MissionEdge workforce management program, and the Emergency Management Compact (EMAC). In addition to the regular program responsibilities, the ESC supports activities related to incident response before, during, and after emergency events. This includes assisting with operations of the State Operations Center (SOC), maintaining operational and situational readiness, and intelligence gathering/dissemination. The position also serves as an interface interaction with all levels of government, including special district and non governmental organizations in support of operations planning and response activities. The ESC will also complete complex task such as analysis of state or federal program requirements and will be involved with the review and development of standard operating procedures and protocols for operations.

Department Information

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

Headquarter Response Operations manages the systems, alerts, training, products, documentation and support for the state operation center. Our goal is to ensure response teams and liaisons are equipped with the right tools to successfully support disaster response coordination across the regions and state.

The current State Operations Center (SOC) at the California Governor’s Office of Emergency Services has been a model for local governments, the private sector and non-profit organizations since it was built in 2001.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Possess exceptional written and oral communication skills, with the ability to present information and express ideas in a clear, confident, and convincing manner
• Be proficient in the use of various computer word processing, spreadsheet, and database applications and be willing to learn new technological tools and to incorporate them in daily tasks
• Demonstrate excellent interpersonal skills with the ability to assume complex duties and pivot to changing priorities
• Ability to work efficiently and effectively both independently and in a team environment
• Possess strong organizational, time management, analytical, and project management skills
• Demonstrate the ability to prioritize workload and manage multiple projects with short-term and long-term deadlines
• Ability to analyze and solve complex problems and recommend an effective course of action
• Have excellent customer service skills
• Ability to manage complex and sensitive issues, recommend, and implement solutions

Benefits

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking
• On-site Gym and Locker room
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Located near many local eateries, financial institutions, and the Light Rail Station.