What are the responsibilities and job description for the Compliance Analyst position at California Regional Multiple Listing Service (CRMLS)?
About our company:
California Regional Multiple Listing Service (CRMLS) is the nation's most recognized MLS, dedicated to servicing real estate professionals from 40 Associations/Boards of REALTORS®. Learn more about our company at crmls.org.
About the position:
CRMLS is hiring a Compliance Analyst to work in the Compliance Department. The position is is a remote/office hybrid, with the possibility of being fully remote for a qualified employee. The Department is responsible for investigating reported issues to help ensure that all real estate professionals who use the CRMLS system are compliant with the MLS Rules and Regulations. The Compliance Analyst will be responsible for the review and processing of agent reported MLS violations.
What we are looking for:
You must be VERY skilled at multi-tasking, detail oriented, and able to retain and recall large volumes of information and procedures accurately and promptly. Strong communication skills and ability to work independently are also keys to succeeding in this role. There will be a skills and aptitudes test in the hiring process.
Within 1 month, the successful candidate will
- Familiarize themselves with the CRMLS Rules & Regulations and Citation Policy, and develop proficiency with the Case Processing Application.
- Investigate basic reports of potential violations, issuing Warning Notices, Citation Notices, and other communication via email.
- Conceptualize ideas and processes, then apply them to related investigations.
- Navigate without assistance through various programs to complete the duties assigned, including but not limited to Cosmos, Outlook, various MLS Platforms, Excel, Microsoft Word, Microsoft Teams, and Zoom.
Within 2 months, the successful candidate will:
- Take initiative and be a self-starter.
- Communicate with Agents, Brokers, and Association Staff via an internal chat system.
- Process more complex investigations.
- Work successfully in the email queue.
Within 3 months, the successful candidates will:
- Have significant understanding of the Compliance casework process.
- Efficiently and effectively manage a busy workload with little to no assistance.
- Communicate with Agents, Brokers, and Association staff via Outlook.
- Complete investigations with little or no assistance.
- Obtain necessary documentation to complete an investigation.
- Work on special projects, as directed.
Within 1-2 years of their start date, a successful Compliance Analyst will:
- Gain an extensive amount of knowledge within the MLS and the Real Estate field.
- Consistently maintain an above average monthly productivity rate.
- Be considered for promotion within the Department.
- Be considered for lateral non-analyst positions within the Department.
How you apply
1. Respond to this posting with your Resume attached in PDF format (Cover letter is a plus but not required).
PRO TIP: Carefully review your resume for spelling, grammar, and content errors before submitting.
2. For the subject line, please use: CRMLS Compliance Analyst Applicant.
Job Type: Full-time
Pay: $44,850.00 - $46,800.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Chino Hills, CA 91709
Salary : $44,850 - $46,800