What are the responsibilities and job description for the Front Desk Coordinator position at California Rehabilitation?
Job Title: Front Office Coordinator
Location: Modesto, CA
Company: California Rehabilitation
About Us: At California Rehabilitation, we are dedicated to providing exceptional physical and occupational therapy services to help our patients achieve their health and wellness goals. Our team is passionate about offering personalized care in a supportive and professional environment.
Position Overview: We are seeking a highly organized and personable Front Office Coordinator to join our dynamic team. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong ability to manage multiple tasks efficiently. This role is crucial in ensuring the smooth operation of our front office and delivering a positive experience for our patients.
Key Responsibilities:
- Reception Duties: Greet and check-in patients, answer phones, and respond to inquiries in a courteous and professional manner.
- Appointment Scheduling: Manage appointment scheduling and rescheduling, ensuring optimal patient flow and minimal wait times.
- Manage Referrals: Process, schedule, and track patient referrals.
- Patient Records: Maintain accurate patient records, including intake forms and insurance information, while adhering to confidentiality regulations.
- Insurance Verification: Verify patient insurance coverage and obtain necessary authorizations for services.
- Administrative Tasks: Handle administrative tasks such as filing, faxing, and data entry. Process patient payments and manage billing inquiries.
- Communication: Coordinate with therapists and other staff members to ensure effective communication and collaboration regarding patient care.
- Office Maintenance: Ensure the front office area is clean, organized, and welcoming for patients.
Qualifications:
- Experience: Previous experience in a medical or healthcare office setting preferred. Experience with physical therapy practices is a plus.
- Skills: Proficiency in Microsoft Office Suite and familiarity with electronic medical record (EMR) systems. Excellent organizational and multitasking abilities.
- Communication: Strong verbal and written communication skills. Ability to interact professionally with patients, staff, and healthcare providers. Bilingual in Spanish is a plus but not required.
- Education: High school diploma or equivalent required. Additional certification or training in medical office administration is a plus.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- A supportive and collaborative work environment
- Health, dental, and vision insurance options
How to Apply: Interested candidates should submit a resume.
Job Type: Part-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Modesto, CA 95356 (Required)
Ability to Relocate:
- Modesto, CA 95356: Relocate before starting work (Preferred)
Work Location: In person
Salary : $21
