What are the responsibilities and job description for the ASSOCIATE GOVERNMENTAL PROGRAM ANALYST position at California State Department of Cannabis Control?
Job Posting:
Complaints Analyst
Department of Cannabis Control
JC-443019
-
Complaints Analyst
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,855.00 - $7,327.00 per Month
Final Filing Date:
1/2/2025
Job Description and Duties
This position was previously advertised. If you already submitted an application, you do not need to re-apply.
SSA
Under the supervision of the Complaints Unit Staff Services Manager (SSM) I, the Staff Services Analyst performs analytical duties of average difficulty in a training capacity, related to conducting enforcement investigations of complaints concerning licensees within the Department of Cannabis Control's (Department) Compliance Division (Division), Investigative Services Branch (Branch). The incumbent provides analytical and technical support to the Complaints Unit by coordinating complaint intake and tracking statistical data.
AGPA
Under the direction of the Complaints Unit Staff Services Manager (SSM) I, the Associate Governmental Program Analyst independently conducts the most difficult and complex enforcement investigations of complaints concerning licensees for the Department of Cannabis Control's (Department) Compliance Division (Division) Investigative Services Branch.
You will find additional information about the job in the Duty Statement.
Working Conditions
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
STAFF SERVICES ANALYST
Additional Documents
Job Application Package Checklist
Duty Statement
Position Details
Job Code #:
JC-443019
Position #(s):
592-330-5393-814
592-330-5393-XXX
Working Title:
Complaints Analyst
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,855.00 - $7,327.00
A
STAFF SERVICES ANALYST
$3,749.00 - $4,698.00
A
$4,059.00 - $5,081.00
B
$4,868.00 - $6,093.00
C
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Do you enjoy a fast-paced workplace? Are you interested in a ground floor opportunity?
The Department of Cannabis Control is looking for a dynamic, highly motivated individual that wants to work in a multi-tasking environment. The Department's mission is to develop and implement progressive cannabis policies and license and regulate commercial cannabis activity in a way that best protects public health, safety, the environment, and local communities throughout the State of California.
Our Headquarters is located in Rancho Cordova, California. FREE PARKING!!
Department Website:
https://cannabis.ca.gov/
Special Requirements
Criminal Offender Record Information (CORI) - Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to CORI. Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to CORI procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date:
1/2/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Cannabis Control
Human Resources Branch
Attn:
Classification and Recruitment, JC# 443019, FFD 01/02/2025
P.O. Box 419106
Rancho Cordova,
CA95741
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Cannabis Control
Human Resources Branch
Classification and Recruitment, JC# 443019, FFD 01/02/2025
2920 Kilgore Road
Rancho Cordova,
CA95670
The drop off location is non-operational on weekends and holidays.
08:00 AM
-
05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Statement of Qualifications -
Candidates are required to complete a Statement of Qualifications (SOQ) in addition to completing a standard State application (Examination/Employment Application STD 678). Only those candidates who submit all required documents by the final filing date will be considered.
Responses should be no more than two (2) pages, typed in Arial 12 pt font.
1. Describe the training, work experience, and/or education that has prepared you to perform the day-to-day responsibilities of this position.
2. Describe your knowledge of California's legislative and rule making processes.
3. How does your experience prepare you for this role?
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
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