Student Personnel Technician (Financial Aid)

The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We seek an exceptional individual to join our team as a Student Personnel Technician (Financial Aid). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Student Personnel Technician will be one of a team of financial aid technicians who assist students by providing information, direction, and service. The staff member performs in the following areas : (1) provide information to a population of more than 30,000 students, (2) evaluate student financial need and eligibility for aid of more than 24,000 applicants, and (3) completes projects in support of delivery of $122 million in federal, state, and private financial aid. Other duties as assigned.

Diversity Statement

A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable :

• What diversity means to you.
• A description of your experiences with a diverse range of individuals.
• A description of how issues of diversity have impacted you personally or professionally.

Essential Qualifications

Two years or the equivalent of responsible general clerical experience in a college or university Financial Aid office demonstrating acquisition of a practical understanding of the policies and procedures of Financial Aid programs.

General knowledge of interviewing techniques. Thorough knowledge of the policies and procedures of various financial aid programs available. Ability to sustain a working knowledge of the changes in financial aids programs. Ability to obtain, analyze, and evaluate data for specific use. Ability to advise and assist students in selecting and processing financial aids contracts. Ability to keep records and write clear reports. Ability to establish and maintain cooperative working relationships with students, faculty, and co-workers. Ability to read and write at a level appropriate to the duties of the position. Ability to perform arithmetic computations.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Knowledge of PeopleSoft software program is desirable. Ability to function effectively as part of a high-performance team to ensure timely delivery of financial aid funds. Ability to independently problem-solve, exercise initiative, and propose change.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee / applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application / resume must be received by electronic submission on the final filing date by 9 : 00 PM (Pacific Standard Time) / midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Advertised : Dec 19 2024 Pacific Standard Time

Applications close : Jan 09 2025 Pacific Standard Time