Senior Equipment Rental Specialist

Yukon Equipment Inc.

Regular

Why choose us?

Our founding company was built more than 50 years ago and has a legacy of welcoming new employees with our commitment to provide the best place to work by inspiring financial security and premier health and wellness programs for you and your family while enjoying an adventurous and dynamic culture.

Our employees’ commitment to protecting the environment is intrinsic and deeply rooted, both individually and collectively at Brice, giving you purpose driven work that is impactful.

What does Yukon Equipment Inc. do?

Yukon Equipment specializes in sales of new and used construction equipment, repairs, rentals, parts, and service. Find everything you need for backhoes, excavators, skid steers, wheel loaders, bulldozers, equipment trailers, forklifts, and tractors.

What can you expect?

As the Senior Equipment Rental Specialist, you will work onsite in Anchorage, AK and you will be responsible for providing exceptional customer service and managing the rental process from start to finish. This includes assisting customers in selecting the right equipment, processing rental agreements, ensuring the proper maintenance and availability of inventory, and handling rental-related administrative tasks. You will maintain an organized and efficient work environment while delivering high-quality customer support, resolving inquiries, and ensuring equipment readiness. You will also handle inside sales, develop business relationships, and work closely with the operations team to ensure smooth and successful rental operations.

How will you do it?

• Greet customers at the rental counter and assist them in selecting the most suitable tools or machines for their needs.
• Provide detailed explanations of rental options, including hourly, daily, and weekly rates, as well as rental terms.
• Demonstrate equipment and answer customer inquiries to ensure a thorough understanding of product functionality.
• Evaluate and address customer satisfaction, resolving any issues or concerns that arise.
• Review and process all incoming rental paperwork for accuracy and completeness.
• Manage and maintain current rental inventory, ensuring equipment is clean, well-organized, and ready for the next customer.
• Check returned equipment for damage, usage hours, mileage, and fuel levels.
• Coordinate rental schedules and ensure smooth execution of rental requests and reservations.
• Handle inside sales by supporting telephone and walk-in customers, negotiating and placing orders for construction/industrial equipment.
• Create and provide rental quotes to customers, both written and verbal.
• Prequalify rental customers by submitting credit applications and researching company histories as needed.
• Generate and manage “Rental Purchase Options” (RPO’s) for rental customers with the approval of the General or Operations Managers.
• Service existing accounts and develop new business through phone calls, site visits, and email communication.
• Load, unload, and prepare equipment for rental, ensuring proper functioning and readiness.
• Track rentals from initiation to completion, including delivery, payment authorization, and customer satisfaction.
• Keep detailed records of all rentals and transactions.
• Submit rental orders for sold or stocked units and manage inventory accordingly.
• Maintain an organized work environment to enhance efficiency and effectiveness.
• Always demonstrate a professional attitude, ensuring high levels of customer satisfaction.
  
  
  

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Knowledge, Skills & Abilities:

• Basic understanding of sales and rental industry; general knowledge of industry best practices and procedures.
• General A/P and A/R knowledge.
• Familiarity with operating heavy equipment and willingness to learn heavy equipment trade.
• Ability to operate a forklift, or willingness to be trained to operate a forklift.
• Ability to operate a motor vehicle in a safe and efficient manner.
• Ability to read and interpret documents such as employee handbooks, safety instructions, and other procedure manuals.
• Ability to write routine reports and correspondence.
• Excellent analytical and technical skills with the ability to apply information to Company products.
• Demonstrated strong organization and time management skills.
• Ability to communicate effectively, including before groups of people.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to be consistently at work and on time.
• Ability to follow instructions, respond to management directions; take responsibility for own actions; complete tasks on time or notify appropriate person with an alternate plan.
• Ability to multi-task and ask for help and/or offer help when needed.
• Ability to maintain a professional appearance.
• Ability to effectively oversee the workflow and provide direction to temporary or seasonal staff.
• Ability to work in a team environment.
• Good working knowledge of various personal computer business software applications presently used by the Company. Ability to learn new applications.
• Ability to learn and understand the Company’s Standard Operating Procedures (SOPs).
• Ability to actively listen and provide high quality customer service.
• Ability to do business ethically with customers, vendors, and co-workers.
• Ability to exercise resourcefulness in assisting customers.
• Ability to operate a motor vehicle in a safe and efficient manner.
• Ability to work in a Native Corporation multi-business environment.
  
  
  

Who is Yukon Equipment looking for?

Minimum Qualifications:

• High school diploma or GED equivalent.
• Five (5) years’ experience in Sales, Rental Equipment or related field.
• Knowledge of heavy equipment required.
• Valid state driver’s license and must be qualified to operate a vehicle under the conditions of Yukon Equipment’s Driving Policy.
• Ability to pass a drug, driving and background screening.
  
  
  

More Reasons you will love working with Yukon Equipment:

• Competitive wages and bonus programs – We believe in developing our employees to progressively advance in their careers. We achieve this by providing you with annual performance reviews with recommendations on training to achieve your goals.
• Mentorship Program designed for employees to formalize a working relationship between seasoned professionals and young professionals to develop specific areas of knowledge to grow their careers within the family of companies.
• Tuition reimbursement.
• Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums.
• FSA health care and/or dependent care/HSA with HDHP.
• Dental and Vision Insurance.
• Employee Assistance Program for you and your family.
• Company paid Life Insurance, AD&D, LTD.
• Voluntary paid Life Insurance and AD&D as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance.
• Paid time off (based on an employee having 2080 paid regular hours per year (40 hours per week). May increase per years of service in eligible status.)
• 0-2 years 15 days
• 3-5 years 23 days
• 6-9 years 27 days
• 10-14 years 30 days
• 15-19 years 33 days
• 20 or more years 37.5 days
• 10 Regular Holidays, 1 Bonus – Work Anniversary “Floating” Holiday. Eligible after 1 year of service, must be taken within the calendar year.
• 401(K) match at $0.50 on the dollar up to 6% of your contribution.
• Benefits may vary based on status of position and subject to associated plan eligibility provisions, or company handbook. For questions, please email the Human Resources Department at recruitment@calistabrice.com
  
  
  

How do you apply?

Please visit our careers page at www.calistabrice.com and select Yukon Equipment Inc under the company tab.

You have questions, or need assistance with applicant accommodation, how do you reach a recruiter from Yukon Equipment Inc? Simply reach out to recruitment@calistabrice.com

As an Equal Opportunity/Affirmative Action Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started!

For the full job description including physical and environmental demands please reach out to recruitment@calistabrice.com

PREFERENCE STATEMENT

Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT

Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION

It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.