What are the responsibilities and job description for the Electricity & Utilities Customer Service Representative position at Call Center Haven?
Job Description :
Job Title : Electricity & Utilities Customer Service Representative
Location : Remote
Company : Call Center Haven
About Us :
Call Center Haven is dedicated to helping businesses and consumers optimize their utility expenses while promoting sustainability and efficiency. We are seeking motivated and results-driven Remote Sales Utilities Brokers to join our dynamic team. This role is ideal for someone who excels in a remote work environment and has a passion for sales and solutions.
Job Summary :
As a Remote Sales Utilities Broker (Residential and Commercial) at Call Center Haven, you will be responsible for generating new business opportunities and managing client relationships in the utilities sector (electricity, internet, tv, phone and security). You will work closely with prospective clients to understand their needs, provide tailored solutions, and negotiate contracts to secure favorable terms. Your goal will be to maximize sales opportunities and contribute to the company's growth and success.
Key Responsibilities :
- Lead Generation : Identify and prospect potential clients through various channels, including but not limited to cold calls, emails, and networking.
- Client Consultation : Conduct thorough needs assessments to understand client requirements and offer customized utility solutions that align with their business objectives.
- Sales Presentations : Prepare and deliver compelling sales presentations and proposals to potential clients, highlighting the benefits and value of our utility services.
- Negotiation : Negotiate terms and conditions with clients to close deals and achieve sales targets while maintaining profitability for the company.
- Account Management : Build and maintain strong relationships with existing clients to ensure satisfaction, address concerns, and identify opportunities for upselling or cross-selling.
- Market Analysis : Stay informed about industry trends, market conditions, and competitor activities to effectively position our services and adapt strategies as needed.
- Reporting : Track and report on sales activities, pipeline status, and performance metrics to provide regular updates to management.
- Collaboration : Work closely with internal teams, including marketing, customer service, and product development, to ensure seamless client experiences and effective solution delivery.
Qualifications :
What We Offer :
How to Apply :
If you are a proactive and driven sales professional with a passion for the utilities industry, we would love to hear from you. Please submit your resume
Working Place :
Lubbock, Texas, United States