What are the responsibilities and job description for the Branch Support Specialist position at Call Federal Credit Union?
Job Summary
The Branch Support Specialist will work closely with our members to deliver exceptional financial services and support. This role involves providing accurate and efficient transaction processing, educating members on credit union products and services, and promoting cross-selling opportunities.
Key Responsibilities
- Process transactions accurately and efficiently, including cash handling and deposits
- Answer member inquiries and respond to concerns in a timely and professional manner
- Educate members on credit union products and services, promoting cross-selling opportunities
- Open new accounts for existing members and process loan applications
- Assist with member service forms and provide support with Visa gift cards and cash advances
- Process check imaging through branch capture daily and maintain accuracy in all transactions
