What are the responsibilities and job description for the Customer Service Representative position at Callaway Resort and Gardens?
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent in our retail stores. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing information about our products and services to our guests.
Responsibilities:
- Provide outstanding customer service to all guests
- Greet customers as they enter the retail stores and offer assistance as needed
- Answer questions about products and services and provide accurate information
- Process sales transactions and operate cash registers
- Maintain a clean and organized store environment
- Assist with restocking merchandise and completing inventory checks
- Participate in ongoing training and development programs
Requirements:
- Strong customer service skills with a passion for people
- Ability to work in a fast-paced environment with multiple priorities
- Excellent communication skills, both verbal and written
- Cash handling experience preferred
- Ability to work flexible hours, including weekends and holidays
- Must be able to stand for extended periods and lift up to 25 pounds
