What are the responsibilities and job description for the Bilingual Japanese IT Infrastructure Support Engineer position at Calsoft Systems?
Job Summary
This position is primarily responsible for providing implementation, support and maintenance of the technology components that comprise our client's network and infrastructure environments. We are hiring in the Los Angeles area of California.
Responsibilities and Duties
Essential Functions :
- Provide product and technical support for all versions of Microsoft’s core business applications (i.e. Windows, Office), as well as virtualization environments built on Citrix, Microsoft, and VMware.
- Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever, SQL Server, SharePoint, Exchange, Active Directory, etc.).
- Network monitoring and issue resolution for WAN and LAN connectivity, routers, firewalls, and other security products.
- Perform tasks detailed in support tickets assigned, and document actions taken to resolve issues, client contact information, network diagrams, expenses, etc. in an efficient, professional and timely manner.
- Interface with clients and vendors to implement projects and resolve technical issues to client satisfaction.
Supporting Functions :
Team
Company & Clients
Skills and Qualifications :
Minimum Qualification
Desirable Qualification
Others :
Job Type : Full-time
Salary Range 70-80k