Infrastructure Engineer - Japanese Bilingual Job Num : 56311
Job Description
Essential Job Functions :
- Set up / Kitting hardware peripherals such as PC, server, printer, iPhone, and handy terminals.
- Create and update technical documents for configuration record and frequent operation
procedure. Maintain Configuration Management Database, change history.
Respond to end user's inquiry to solve technical problem through e-mail, phone, desktopscreen share, or on-site.
Work with hardware / software vendors to obtain quotes, and / or deal with device repairrequests.
Join meeting to clarify customer's requirement and plan / quote implementation project.Backup and restore data and databases (MySQL / Oracle)Proactively communicate with customers to find unreported minor issues and opportunities tointroduce new technologies. Checkup systems to find potential root cause issue to prevent
before problem happens.
Skills / Qualifications
Required Technical SkillsDell or HP Intel x64 Server HardwareWindows PC / Server installation, administrationHyper-V or VMwareLAN (L2 switching, wireless)Basic network protocols including DHCP, DNS, SMTP, HTTP, FTP, SSLPreferred Technical SkillsIPSec VPN, Static Routing, BGPPRTG, TeamViewer, SonicWall, Cisco IOSManagement Protocol including SNMP, WMIAmazon Web ServicesWindows Domain administrationIIS, Apache administrationMessaging, ETL Tool configuration (IBM MQ, HULFT, etc.)Oracle Database, MySQL administrationServer backup, recovery administrationBatch scriptBe self-starters who are flexible and work well with everyone.Accurate and careful to avoid human error during critical operation, to keep integrity ofdocuments.
Interest in pursuing new technologies.Education and / or Experience
Bachelor's degree in computer science or a similar field for technical support roles.Experience in troubleshoot PC, Active Directory administration and configure managednetwork switch and firewall.
Language Skills :
Fluent English and JapaneseStrong verbal communication skills with customer executives and end users in both Englishand Japanese.
Strong written skills for technical documentation with Excel and Power Point.To apply please email me your resume to asasaki@pasona.com
Job Details
City : Torrance
State : CA
Job Type : Permanent Job
Salary High : 65000.00
Salary Low : 60000.00
Languages : English;Japanese
Hours of Operation : 9am - 5pm
Benefits : Health Ins;Dental Ins;Vision Ins;401K
Contact Information
Job Owner : Amiri Sasaki
Job Owner Email : asasaki@pasona.com