Pnuema Coffee House Assistant Manager

At Pneuma Coffee House we believe we are a connection point between the community and the church; on Sunday and beyond Sunday. We do this by practicing excellence in our beverage creation, maintaining a peaceful atmosphere and most importantly, how we treat those around us. Trusting as we do things unto the Lord, he will give the opportunity to demonstrate his love to others. Whether this is toward a volunteer, fellow employee, congregant, or guest, all are welcome here.

RESPONSIBILITIES AND EXPECTATIONS:

The Assistant Manager will work closely with the Head Manager in daily administrative, employee, volunteer, and event tasks at Pneuma Coffee House. We expect this person to demonstrate spiritual leadership and foster excellence in hospitality and business practices. Likewise, this person will seek growth and maintain the following areas for the congregation and the local community:

Inventory and Equipment Management:

· Ordering, receiving and stocking beverages, pastries and prepping items

· Maintenance of equipment

· Healthy contact with all vendors

· Replacement/repair throughout the coffee shop - taking the initiative to let the appropriate people know immediately

Excellent Product and Craft Growth:

· Ability to make every menu item with accuracy and excellence

· Pursuit of growth in your craft

· Assisting the head manager in product development whether house-made or brought in

· Updating the menu and pricelist according to what is selling and what is seasonal when necessary

Employee and Volunteering Oversight: At Pneuma Coffee House we believe in empowering and equipping our staff and volunteers with both grace and clear guidelines. This way we can encourage trust and build up people who are passionate about what they do! You will be assisting the Head Manager in the following capacities.

Employees

· Scheduling

· Cultivating a positive efficient work environment

· Resolving employee conflicts

· Onboarding/training employees

Volunteers

· Scheduling

· Empowering leaders to lead other volunteers

· Facilitating gatherings and group trainings

Event Creation/Facilitation:

· Support leading, building, recruiting staff

· Facilitate events with the help/oversight of the Head Manager

Media and Merchandise Involvement:

· Work with the Head Manager and Marketing Director to maintain our media platform and merchandise.

Excellent Service: We seek to serve all people with dignity and respect, adding value to each customer, vendor, volunteer, and employee that we encounter at Pneuma Coffee House through:

· Friendly interactions

· Timely service

· Overall cleanliness maintenance.

SKILLS AND QUALIFICATIONS:

· Must be a committed follower of Jesus Christ and display Christ-centered behavior (treating people with dignity, respect, compassion, and integrity always).

· Leadership/management experience and ability to lead staff and volunteer teams

· Prior restaurant or coffee shop experience

· Able to meet the physical requirements that are not limited to lifting over 20 lbs., standing long hours, moving at a fast pace, and working with very hot equipment

Excellent Communication and Social Skills

· Strong verbal and written communication skills to effectively convey ideas and information

· Active listening skills to understand the needs and concerns of the staff and congregation

· Ability to build relationships and collaborate with diverse groups of people

Organizational and Administrative Proficiency

· Strong organizational skills to manage multiple tasks and responsibilities

· Attention to detail and ability to maintain accurate records

· Familiarity with administrative tools and systems to streamline operations

Knowledgeable in Theology and Church Ministry

· A growing relationship with Jesus

· A solid foundation in biblical knowledge and theological principles

· Understanding of the church’s mission, vision, and core values

Ministry Experience

· Previous experience in church leadership, pastoral ministry, or a related field

· Experience in managing staff, leading teams, and overseeing church operations

Personal Character

· Strong personal integrity and a lifestyle consistent with the scriptures

· A servant-hearted approach to ministry and a genuine love for people

· Humble, willing to receive correction, and actively seeks reconciliation.