Regional Manager

Position Summary

The Regional Manager is responsible for the overall operations of multiple manufactured home communities in their assigned portfolio of communities. These areas include financial performance, community management, leasing and rent collection, managing employees, maintenance and make ready of manufactured homes and community appearance, managing expenses, inventory management of community owned homes in all communities, meeting community budgets, following and enforcing company policy, and much more.

The Cambio Core Values are what drives the heart and soul of our organization. They aren't just words. They’re our way of life. We use them to model the way we conduct business, interact with our residents, vendors, community and internally with our teammates. You should be:

• Service-Oriented: Service is our passion.
• The ‘Do What’s Right’ Type: Integrity is not negotiable.
• Accountable: We are ALL accountable.
• A firm-believer in empowerment: Empowerment through action.
• Team-Player: Teamwork makes the dream work.
• The Gritty Type: We have fun working hard and playing hard.

Duties and Responsibilities

What you will do:

The qualified individual will work as an integral part of the operations team to perform the following essential job functions:

• Directs operations at the individual communities in the region to ensure they meet the established operational and financial performance goals by inspecting properties, reviewing financial, market, and operational reports, managing community operations and developing and implementing appropriate action plans to achieve results.
• Directs project and property management activities within guidelines and directives set by Senior Management
• Provides timely reporting and on-going communication about the performance of the properties including sales initiatives, and responds to leaderships, questions, issues, and requests.
• Drives a culture of sales to meet monthly, quarterly, and annual sales targets.
• Through leading their team and following company policy, state/ local requirements, and best practices is responsible for oversite and performance of community rent collections.
• Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
• Ensures that the appearance and physical aspects of the properties meet the business established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
• Work with Senior Management, Human Resources, Corporate Administration, Inventory, and Accounting teams to promote timely, accurate and team-oriented interactions and task accomplishment and documentation.
• Oversees the appropriate and adequate staffing at each community and train, coach and engage staff with corporate policies, procedures, and values, ensuring employee and contractor/vendor behavior aligns to Cambio core values.
• Develop and manage the annual budget(s) for the properties comprising the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the senior management and accounting to address and resolve gaps in the financial performance of the portfolio.
• Manage the amount of rent charged on lots within the community according to the Budget.
• Monitor, maximize and report the Occupancy Rates of each assigned property, occupancy rate and rental rate for Community Owned Homes.
• Monitor, MINIMIZE, and report on delinquent resident monthly payments and report on expense related to non-sewer/water utilities in the communities.
• Oversee the inventory homes in need of rehabilitation in a timely and cost-efficient manner.
• Monitor, review, and manage all expenses related to assigned communities. Work with Community Manager and Construction Manager to finalize bids and ensure maintenance projects at communities are handled in a cost-effective manner.
• Responsible for the oversight of compliance to fair housing requirements.
• Travel on a regular basis to assigned properties to provide oversight, feedback, and corrective measures to on-site property staff and contractor/vendors as well as monitor and maintain the properties themselves.
• Be aware, comply with, educate, and hold property staff accountable to complying with local, state, and federal regulations and laws including health and safety.
• Other duties and projects as assigned

Qualifications

What you should have:

• Bachelor’s degree from a four-year college or university is preferred.
• Five years of property management experience as a Regional, Community, or Property Manager.
• A passion for delivering a best-in-class marketing, sales, and leasing experience.
• Computer skills desired: Microsoft Office Suite and Property Management Software.
• Strong management and operational skills including customer service; public relations; performance management.
• Excellent communication skills including writing and verbal.
• Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.
• Must maintain a valid driver license and clean driving record.
• A growth mindset; always testing and learning.

Compensation

What we have to offer:

We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That’s why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program.

Supervisory Responsibilities

• Directly supervises on-site employees.
• Carries out supervisory responsibilities in accordance with the Cambio’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands and Work Environment

• Frequently required to stand, walk, sit, bend, and reach.
• Occasional exposure to outside weather conditions.
• While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
• The employee must occasionally lift and /or move more than 20 pounds.

Equal Opportunity Employer

At Cambio, we don’t just accept difference – we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills, and experiences of our staff.

Cambio is an equal opportunity employer where hiring is based solely on a person's merit and qualifications directly related to professional competence. Cambio does not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Unsolicited resumes from third party agencies will not be accepted.