Clinical Management Coordinator - Emergency Department - Memorial Hospital

Job Summary

Coordinate and participate in the planning, organizing, supervising, implementing and evaluating of patient services in order to provide safe, efficient and therapeutic care within hospital policies and national standards. Coordinate work with manager / director, medical staff, professional nursing staff, other departments, and community agencies. Demonstrate proficient and advanced clinical skills in planning and delivering care that has a long-range implication for a select population.

Responsibilities

• Assist the manager / director on a daily basis with the administration and enforcement of hospital policies as they affect department personnel. As designated, interview, select, recommend, promote, counsel, and discipline personnel within area of responsibility
• Assume authority and responsibility for decision making and problem solving for the unit(s) in the absence of the manager / director.
• Assume twenty-four (24) hour responsibility for assigned areas as designated by the manager / director.
• Act as a resource with personnel in developing and maintaining skills
• Supervise and evaluate the performance of personnel. Contribute to performance evaluations of other personnel as requested.
• Collaborate with the medical staff to maintain quality patient care through evaluation of continuous monitors and other effective measures of quality improvement monitoring.
• Patient Care Assist the manager / director with patient care management Provide consistent input to the manager / director on the quality of nursing care provided on the unit. Assist in assuring the regulatory agency requirements for the department(s) are met. Participate in various hospital / unit committees Maintain ongoing communication with the unit staff and physicians in assuring quality patient care and customer satisfaction Maintain communication with patients' families and visitors. Coordinate nursing care with professional nursing, medical staff, and other hospital departments. Facilitate the effective and efficient transition of patients throughout the system.
• Personnel Managements Verify the competency of specific clinical skills on the unit(s) Collaborate with professional nursing to coordinate unit orientation programs for new staff members and those with special needs. Identify educational needs of the unit staff and provide continuing education, such as inservice education on new policies, clinical skill procedures and equipment. Facilitate professional growth in staf members by providing a resource for challenging the clinical ladder Prepare various reports as needed. Maintain inservice / education records for the unit(s). Prepare meeting minutes. Collaborate with other clinical management coordinators to arrange education opportunities and to facilitate problem solving. Interpret, administer and enforce hospital and departmental policies as they affect nursing unit personnel. Practice as a professional role model for the department / hospital. Exhibit consistency in leadership. Maintain an environment in which questions are welcome and needs for guidance are met.
• Fiscal Resource Management Assist manager / director in fiscal resource management for the department(s) Assist with payroll functions for the department, including updating payroll records with staff schedule changes, and maintaining pay and benefits records. Provide input on budget needs for department supplies / equipment. Provide education to unit staff members on CAMC pay policies and practices.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess / obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in : 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit / department specific competency checklist.

Common Duties and Responsibilities

Essential duties common to all positions)

1. Maintain and document all applicable required education.

2. Demonstrate positive customer service and co-worker relations.

3. Comply with the company's attendance policy.

4. Participate in the continuous, quality improvement activities of the department and institution.

5. Perform work in a cost effective manner.

6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.

7. Perform work in alignment with the overall mission and strategic plan of the organization.

8. Follow organizational and departmental policies and procedures, as applicable.

9. Perform related duties as assigned.

Education

Education : If actively pursuing a BSN, degree must be completed within 2 years.

Experience

3 Years leadership experience in an applicable clinical setting.

Credentials

Work Schedule : Varies

Status : Regular Casual

Location : Memorial Hospital

Location of Job : US : WV : Charleston