Manager of Special Projects & Executive Support

About us

Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in community outreach and support. We proudly hold the honor of serving the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services. These programs include our youth heritage school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing and managing resources in the San Francisco Bay area. We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive.

Job Summary

The role reports to the Chief Executive Officer (CEO) and supports the organization with the administration and project management of key business initiatives. Responsibilities include: proactively supporting the CEO; acting as a project manager for special projects; ensuring alignment of key strategic priorities; and ensuring key communications are effectively documented and distributed.

Key Responsibilities

Executive Support

• Support CEO with administration and project management
• Serve as the primary point of contact and facilitate clear and effective communication between CEO and internal/external stakeholders
• Support organizational development to build company and staff culture
• Handle confidential and sensitive information with discretion
• Prepare draft reports, presentations, and correspondence in support of executive team strategic initiatives
• Monitor progress on strategic initiatives and deliver regularly timed updates to leadership
• Serve as a trusted advisor and sounding board for the CEO
• Handle confidential and sensitive information with discretion

Project Management

• Oversee key projects, ensuring timelines and deliverables are met
• Act as a bridge between departments to promote collaboration and alignment
• Identify opportunities for improvements and recommend solutions
• Prepare draft reports, presentations, and correspondence to support executive decision making

Office Administration

• Assist with overall office administration
• When necessary, assist with front desk receptionist duties, such as greeting visitors, answering phones, and managing the reception area
• Other duties may be assigned as needed

Core Competencies

• Basic Abilities
• A commitment to community-centered social impact work and engagement.
• Willing and wanting to support the voices, visions and needs of the San Francisco Asian American community.
• Possesses a high degree of professionalism.
• Administration Skills
• Possesses exceptional multitasking and time-management skills.
• Must be highly organized and detail oriented.
• Able to pivot and re-prioritize work with ease.
• Knows how to steer projects to completion.
• Possesses advanced skills in Microsoft Office Suite, Google Suite, project management tools, and communication platforms (Slack and Asana).
• Communication Skills
• Bi-lingual/Bi-literate in English and Cantonese / Mandarin a plus!
• Possesses strong relationship building skills; works to ensure key stakeholder’s inquiries are answered and needs are met in a timely manner.
• Possesses exceptional business writing and verbal skills; able to communicate information and ideas clearly so others understand the message.
• Able to Reason & Think Critically
• Possesses strong problem solving, analytical and critical thinking skills; acts with sound judgment and practical approaches - solution-oriented.

Education & Experience

• Required: Minimum of one (1) to three (3) years of experience in an executive support or operational role.
• Required: At least one (1) year of experience in project management.
• Required: HIgh-touch customer service experience.
• Required: Experience working with Google Workspace, Microsoft Office (i.e. Microsoft Word, Excel,Powerpoint), Slack and Zoom
• Preferred: Familiarity with Salesforce.
• Preferred: Bachelor’s degree in Business Administration, Management, or a related field.

Important!

All candidates must fulfill the following requirements upon being hired:

• Achieve satisfactory clearance from the Department of Justice via Live Scan
• Undergo a screening for tuberculosis
• Complete a Sexual Harassment Prevention training

NOTE: It's important for you to know we appreciate cover letters, they help us understand why you are interested in working with us and they show us how you express yourself in writing. We will prioritize applicants who provide a cover letter. In your cover letter, please share a brief overview of how your qualifications align with the requirements for this position.

Job Type

• Full-time, Regular, Exempt

Schedule

• 40 hours per week
• Monday to Friday
• Some Weekends/Weeknights, as needed

Work Location

San Francisco Chinatown

Compensation

As a financial steward of public funds, Cameron House is committed to pay equity and transparency. Cameron House offers competitive base salaries aligned with the market midpoint for not-for-profit organizations of similar size. To maintain this commitment, Cameron House does not negotiate salary offers; instead, each offer is carefully calculated using benchmarking data. This is an exempt (salary) role with a pay range of $67,500 - $82,500 a year.

Benefits

• 401(k) 4% Employer Match
• 100% Paid Medical, Dental & Vision Insurance
• Flexible Spending Account
• Commuter Benefits & Free Parking
• Wellness Support: Free Local Gym Membership
• Flexible Schedule - genuine work/life balance
• Employee Assistance Program
• Life Insurance
• 15 Days of Paid Vacation (to start)
• 13 Paid Holidays
• 10 Days of Sick Time

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Cameron House aspires to make the online job application process accessible to any and all users.

If you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please contact us at accommodations@cameronhouse.org

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin.

Lastly, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.