What are the responsibilities and job description for the Sr. Manager, S & Op. - Retail Operations position at Cameron Smith & Associates, Inc.?
KEY DUTIES
- Become subject matter expert for Retail Operations Planning - including operational forecasting, order fulfillment, supporting production planning, and order prioritization
- Manage the operational forecast and communication with internal and external partners based on the S&OP forecast
- Be a leader in the monthly S&OP forecast, including actuals, short and long term forecast, capacity planning and project management
- Streamline processes between Planning, Sales Ops, Fulfillment, and Transportation to ensure that orders are being fulfilled, routed and shipped as expected
- Monitor storage and production capacity within the Commerce network and partner with S&OP leads to support future growth, strategizing what is required for future growth
- Lead in operational efficiency strategy and planning, ensuring that Commerce growth is supported within the network
- Manage daily reporting to communicate operational performance, risk to the monthly forecast, and any additional insights required
- Develop, monitor, and analyze forecasting and performance reporting, being able to analyze large sets of data and drill down as needed
- Support other key projects launched by the S&OP team and partners - continuing to be the subject matter expert for Commerce operations and retail management
- Support and consult on SOPs for operational best practices. This can be for internal or external practices
- Support a cross-functional team commerce roadmap that covers new or enhanced systems and processes to streamline tech and operations
- Change management - be agile to changes
EXPERIENCE
