Program Manager

POSITION DESCRIPTION:

1. BASS 2.0 Phase 1 & 2:
   • Lead daily project operations, testing efforts, and rollout strategies.
   • Coordinate application development strategy and sprint planning.
   • Mentor IT business analysts and publish detailed status reports.

1. BASS Legacy Support:
   • Manage functionality updates, testing, and legislative impact analysis for legacy systems.
   • Maintain release plans and coordinate stakeholder activities.

SOFT SKILLS:

• Strong communication/ leadership skills.
• Strong influence, collaboration and negotiation experience.
• Ability to collaborate with supporting resources across business and/or functional lines.
• Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
• Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
• Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
• Have excellent organizational skills, proven analytical, planning, problem solving and decision-making skills.
• Must be knowledgeable in the English language/speak clearly and understandably using the English language.
• Exceptional conflict management skills.
• Clarify ambiguous user requirements to create clear and verifiable system requirements.
• Ability to effectively prioritize and execute tasks in a fast-paced environment.
• Extensive knowledge of Microsoft Excel, SharePoint, Visio and Project.
• Self- motivated, results driven, and commitment oriented. Builds strong working relationship with SME s, Development and QA teams.
• Interact with Subject Matter Experts (SME) and conduct Joint Application Development (JAD) sessions to clarify business requirements.
• Assists QA team defining test strategy, acceptance criteria, bug fixing and issue resolution.
• Knowledge of UML diagrams- business model diagram, process flow, flow charts etc. (should be familiar with MS Visio).
• Maintain project plan, issues log, action item log, meeting agenda, meeting minutes and other artifacts as required to do job.
• Collaborate with development team to create design specification in business requirements. (Capture additional requirements based on design, capture global rules for system consistency).
• Experience in coordinating and supporting User Acceptance Testing (UAT).
• Assist with end-user training and create any training artifacts if needed.

Skills & Requirements

• Experience:
  • 8 years in project management or senior business analysis.
  • Direct end-user interaction for requirements gathering in large-scale environments.
  • Business Process Re-engineering and Agile collaboration.
• Technical Tools: Microsoft Excel, SharePoint, Visio, Project, and TFS.

Key Considerations

• Candidates must reside in Ohio and be available for in-person equipment pickup and interviews.
• Prohibition against taking government equipment outside the U.S.