What are the responsibilities and job description for the Camfil USA Air Filtration Company | Office Administrator position at Camfil USA Air Filtration Company?
Office Administrator
St. Louis Park, MN
CAMFIL – A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS
For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment productivity, minimize energy use, and benefit human health and the environment. We firmly believe that the best solutions for our customers are the best solutions for our planet, too. That’s why every step of the way – from design to delivery and across the product life cycle – we consider the impact of what we do on people and on the world around us. Through a fresh approach to problem-solving, innovative design, precise process control and a strong customer focus we aim to conserve more, use less and find better ways – so we can all breathe easier.
The Camfil Group is headquartered in Stockholm, Sweden, and has 30 manufacturing sites, six R&D centers, local sales offices in 30 countries, and nearly 6,000 employees and growing. We proudly serve and support customers in a wide variety of industries and in communities across the world. To discover how Camfil can help you to protect people, processes and the environment, visit us at www.camfil.com.
We currently have an immediate opening for an individual with proven customer service and administrative skills for our St. Louis Park, MN Sales Branch Office.
SUMMARY :
In this position the Branch Administrator will coordinate and monitor office activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Order processing, invoicing, and billing : ensure accuracy and timeliness of customer orders
Customer service for both internal and external customers, verify and update orders.
Work closely with our Sales team to coordinate information
Provide technical information, product information, and literature to current and potential customers
Use Customer Relationship Management (CRM) software system
Administrative support and general office tasks
QUALIFICATIONS :
Timely and accurate processing of customer orders via email / phone / walk in
Work closely with Sales Team
Communicating with customers courteously and promptly
Provide excellent Customer Service to both internal and external customers
Answering phone calls and resolving any issues
Assist in preparing price quotes for customers
Gaining knowledge of products to understand customer needs
Providing literature, technical information, product information and any other support to customers
Set up new customer accounts
Process credit card payments and work closely with Credit Department to resolve any issues
Portal invoicing
Review daily reports for inconsistencies
Process month end reports
General office tasks
Ensure all Customer invoicing is completed in a timely manner
Confirm proper and timely delivery of Drop Ship orders to external customers
Coordinate weekly deliveries to customers
Create Purchase Orders for both product and supplies
Ensure all inbound materials are properly documented, accurate, and receipts are done in a timely manner
Coordinate customer pickups as needed
QUALIFICATIONS :
Proficiency in MS-Office (Word and Excel)
Knowledge of an ERP system
Outlook email organization and prioritization.
Strong attention to detail
Reliability is essential and availability to work overtime as needed
EDUCATION and / or EXPERIENCE :
- AA from accredited school preferred
- Minimum High School Diploma and equivalent experience of 3-7 years in an office environment
- While performing the duties of this job, the employee is regularly required to sit, stand and walk for long period of times.
- The employee is required to lift and / or move up to 30 pounds.
LANGUAGE SKILLS :
Ability to communicate effectively orally and written to Management and employees of organization.
MATHEMATICAL SKILLS :
General mathematics skills required.
REASONING ABILITY :
Problem-solving skills required, multi-tasking
PHYSICAL DEMANDS :
WORK ENVIRONMENT :
While performing the duties of this job, the employee is exposed to both warehouse and office surroundings.
EOE STATEMENT : We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
