Customer Service / Order Entry / Purchasing Associate

Customer Service Representative - Order Entry Clerk - Purchasing Associate

Camfil USA, a leader in filtration products and equipment, has an immediate opening for an individual with proven customer service and administrative skills for our St. Louis, Missouri Sales Branch Office.

For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment productivity, minimize energy use, and benefit human health and the environment.

The Camfil Group is headquartered in Stockholm, Sweden, and has 30 manufacturing sites, 6 R&D centers, local sales offices in 30 countries, and nearly 6,000 employees and growing. We proudly serve and support customers in a wide variety of industries and in communities across the world. To discover how Camfil can help you to protect people, processes and the environment, visit us at www.camfil.com

SUMMARY: In this position the CSR/Office Admin will work coordinate and monitor office activities. Hours of operation Monday to Friday 7:30am to 4:30pm with a 1 hour unpaid lunch. (40 hour work week) Minimal overtime.

ESSENTIAL DUTIES & RESPONSIBILITIES: Includes the following and other duties that may be assigned:

• Timely and accurate processing of customer orders via email/phone/walk in
• Work closely with Sales Team
• Communicating with customers courteously and promptly
• Provide excellent Customer Service to both internal and external customers
• Answering phone calls and resolving any issues
• Assist in preparing price quotes for customers utilizing CRM, Customer Relationship Management, software
• Gaining knowledge of products to understand customer needs
• Providing literature, technical information, product information and any other support to customers
• Process request for new customer account set up
• Process credit card payments and work closely with Camfil Credit Department to resolve any issues
• Portal invoicing
• Review daily reports for inconsistencies
• End of Month Process
• Reconciliation of Camfil Purchasing Credit Card
• Reconciliation of Customer Credit Card Log

QUALIFICATIONS:

• Proficiency in MS-Office (Outlook, Word and Excel)
• Knowledge of an ERP system
• Outlook email organization and prioritization
• Order entry and purchasing experience preferred
• Strong attention to detail
• Reliability is essential and availability to work overtime as needed

EDUCATION AND/OR EXPERIENCE:

• Minimum High School Diploma and equivalent experience of 3-7 years in an office environment
• Associate's Degree preferred

WORK ENVIRONMENT: While performing the duties of this job, the employee may be exposed to both office and warehouse surroundings.

EEO STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Military leave
• Paid jury duty
• Paid time off
• Prescription drug insurance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you willing and able to work full time in-office in Fenton, MO?

Experience:

• Purchasing: 1 year (Preferred)
• Order entry: 1 year (Preferred)
• Microsoft Office: 3 years (Required)
• Administrative: 3 years (Required)

Work Location: In person

Salary : $20