What are the responsibilities and job description for the IT Support Specialist position at Camgian Corporation?

Job Description

Camgian is hiring an entry-level IT Support Specialist. The successful candidate will support a variety of duties pertaining to the updating, maintaining, and monitoring of the company’s computer systems and networks. They will assist with hardware and software installations and upgrades; perform system scans, analysis, reporting, and documentation; and assist with Identity and Access Management of Camgian’s network. Camgian is seeking self-motivated candidates capable of delivering in a fast-paced environment. This position will report to the Director of IT within the company’s Operations organization.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
Excellent problem-solving and analytical skills with great attention to detail.
Strong communication and teamwork skills.
Strong interpersonal and communication skills.
Strong scripting skills (e.g., PowerShell, Bash, Python) to automate tasks.
Familiarity with Linux Operating System administration.
Familiarity with Windows Operating System administration.
Familiarity with Router and Firewall administration.
Familiarity with Lan Network administration to include switch, cabling, and Wi-Fi network administration.
Ability to work under pressure and meet deadlines.
United States Citizenship is required.

Preferred Skills

Experienced in diagnosing and troubleshooting LAN, WAN, and VPN technologies, including cloud networking.

Knowledge of network protocols such as TCP / IP, DNS (ISC BIND9), and DHCP (ISC KEA).

Ability to work with Identity and Access Management (IAM) or related roles.

Experience with Microsoft Active Directory, Azure AD, and directory services.

Familiarity with IAM tools and technologies like Okta, SailPoint, Ping Identity, etc.

Knowledge of cloud platforms (AWS, Azure, or Google Cloud) and their IAM components.

Ability to support creation of firewalls and updating virus protection software and data security systems to keep data and communications protected

Ability to conduct threat monitoring, detection, incident response, and recovery efforts, ensuring effective and timely handling of security incidents.

Ability to conduct regular risk assessments, vulnerability analyses, and penetration tests to identify and address security gaps.

Responsibilities

Installation, configuration monitoring, and maintenance of computer hardware, software, systems, networks, printers, and scanners

Support computer and network scans for threats to monitor, detect, respond to, document incidents.

Support corporate network hardware installation, configuration, monitoring, maintenance, and monitoring.

Support corporate user account / IAM definition, configuration, and administration.

Other duties as assigned.

Exceptional work ethic, willingness to learn, tenacity not to quit, aptitude to surpass, and strong desire to work in a fast-paced environment are necessary for success. Collaboration and cross pollination with other teams will be frequent; thus communication, openness, and willingness to share both success and failure is necessary. We are a team-centric organization, there are no individuals, we win and lose together.

A career at Camgian includes an exceptional salary and benefit package, outstanding opportunities for growth, and a collaborative team environment.

Camgian Culture and Core Value Traits

Team : We rally around a common mission and support each other ensuring that nobody has to go it alone.

No Quit : No matter the difficulty, we always look for opportunities. Focusing blame wastes energy and time. We always keep moving forward.

Win : We set high expectations for ourselves and our company and prepare and execute to win.

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