What are the responsibilities and job description for the Field Technician position at Camillo Companies?
Job Description
Company: SimplyHome
Job Title: Field Technician
Department: Maintenance
Reports to: Regional Field Manager
Status: Full Time / Non-Exempt / Hourly
Job Summary:
We are actively seeking to fill a position for Field Technician. The Field Technician duties include preparing single-family rental homes, after the units have been vacated, to company standards. They will be responsible for prioritizing, scheduling, and monitoring daily Turn activities using sub-contractors. Field Technician duties will also include walking through all vacated properties, creating punch lists, negotiating costs, conducting minor repairs, and complete repairs for current tenant requests. Having basic knowledge in home repairs, general carpentry, and hardware is required. Field Technicians must have the ability to maintain adequate inventory, operate within budget, make good financial decisions, and troubleshoot problems. In addition, the Field Technician will be responsible for diagnosing and repairing home maintenance issues requested by tenants within our SimplyHome residences.
Duties/Responsibilities:
- Directly responsible for troubleshooting repairs and dispatching appropriate trades or conducting the necessary repairs themselves.
- Tracks and monitors spending to ensure they stay within the budget.
- Negotiates repair costs with trades and vendors.
- Responsible for paying weekly invoices to ensure all trades and vendors are paid promptly.
- Manage preventive maintenance to ensure that building systems operate efficiently.
- Ensure the physical condition of properties are maintained to company standards.
- Keep up to date notes and documentation on each unit within property management software.
- Supports cost-cutting and expense control programs.
- Being mindful with materials and supplies and practicing best methods of repairs.
- Ensure and maintain a high level of customer satisfaction to be measured by resident surveys upon completion of each work order.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
- Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.
- Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.
- Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
- Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.
- Able to work in an equitable, inclusive, and diverse environment. This Company is committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.
- Ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
- Must have a valid driver license and clean driving record (including toll tags) for the last 5 years.
Education and Experience:
- 2 plus years in maintenance/service management experience
About Us:
As one of the largest privately held real estate development and construction companies in Texas, Camillo Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company made acquisitions to expand into new markets in and outside of Texas.
Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.
Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #simplycareers