Crisis Outreach Case Worker

GENERAL DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

The Crisis Outreach Worker provides compassionate, trauma-informed support to individuals experiencing emotional or personal crisis. This role is working alongside a mental health officer to provide community crisis intervention, outreach, and coordination of appropriate follow-up care. Key responsibilities include conduct comprehensive screening and risk assessments for suicidal behavior, mental illness, substance use, and other vulnerabilities in a community setting Conduct home visits to monitor and report on high needs individuals’ physical, mental, and emotional well-being to the treatment team. Provide solution-focused, strength-based, person-centered interventions to de-escalate crisis. Identify and connect individuals to additional clinical services and support networks. Perform or consult on follow-up contacts with individuals and families. Develop and implement patient treatment plans and comprehensive discharge plans, including relapse prevention strategies. May drive a company vehicle to transport clients to inpatient hospitals or scheduled activities. Expertise in crisis response using evidence-based best practices. Ability to multitask, handle on-site crisis, and adapt to changing needs with compassionate care and attention to detail.

MINIMUM JOB QUALIFICATIONS:

Applicants must meet the following minimum qualifications to be eligible for the position:

· Bachelor’s degree from an accredited college or university, with a major in (or the equivalent to a major), in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention, or a registered nurse or 24 hours in coursework above with a BA in other field of study.

· Must meet TAC Qualified Mental Health Professional (QMHP) qualifications.

· Six (6) months of full-time experience in behavioral health case management.

· Demonstrate ability to read, write, and speak English and Spanish.

PREFERRED JOB QUALIFICATIONS:

· Graduate degree in counseling or social work.

· Prior experience at a behavioral health or community mental health center setting.

· Prior knowledge of the principles, methods, techniques and practices of social work and chemical dependency, the functioning of mental health hospitals and/or out-patient mental health clinics and schools.

· Prior knowledge and experience with trauma-informed clinical interventions for mental and emotional wellbeing.

· Knowledge of applicable mental health laws with regard to mental health warrants, emergency detentions, and out-patient commitments.

· Live within the designated response area.

Job Type: Full-time

Pay: $53,239.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $53,239