What are the responsibilities and job description for the Project Business Analyst position at Camlin?
Company Description :
Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors.
At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe.
About The Role
We are seeking a highly skilled Project Business Analys t to lead the design and implementation of enterprise solutions within the utility or related industry. The ideal candidate will have extensive experience in delivering commercial off-the-shelf (COTS) or Software-as-a-Service (SaaS) projects, along with expertise in analytics solutions. This role requires strong leadership, analytical thinking, and experience with Agile methodologies to ensure successful project execution.
What You'll Do
- Perform review of customer provided processes and create reports and recommendations.
- Engage with customers to understand business needs and capture personas, use cases and requirements
- Support sales team through the development of high-quality solution documentation and presentations
- Support software solutions in documenting and communicating the business needs and requirements to other internal teams
- Participate in feature acceptance to validate that the features delivered match the business needs
- Review and participate in revision of online help and user guides
- Document proposed customer processes.
- Document proposed project delivery processes.
- Create and maintain deliverables and documentation for software services teams
- Support Training group in design and creation of new content
- Manage digital document libraries for software services
- Provide administrative support to project and delivery managers
- Communicate regularly with customers by phone and email to update them on support cases.
- Provide live support to customers and internal teams.
- Create work instructions and training documentation to support customers.
- Capture quality issues and raising internal support tickets.
- Preparing trip reports, presentations and reports outlining progress, deliverables, and areas for improvement.
WHAT YOU WILL NEED TO SUCCEED
PREFERRED SKILLS
Our Values :
Equal Employment Opportunity Statement
Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, or sexual orientation.
