What are the responsibilities and job description for the Front Desk position at Camp Run-A-Mutt?
Job Overview
The Front Desk personnel are the ambassadors of Camp Run-A-Mutt. We greet every pup and their owner when they enter the camp and we are the point of communication between the Camp and the owners.
You can also apply on website camprunamutt.com/Henderson Go to the bottom of the page and click on Jobs
Job Summary:
We are seeking a friendly and customer service-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our clients and visitors, providing exceptional service and ensuring a positive experience. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A love for dogs and prior customer service experience (preferably in the doggie industry) is highly desirable
Duties:
- Greet and welcome clients and visitors with a warm and friendly demeanor
- Answer phone calls, respond to inquiries, and provide information about our services
- Checking campers in and out
- Schedule boarding and grooming appointments
- Process payments and maintain accurate records
- Assist with administrative tasks such as filing, data entry, and organizing paperwork
- Maintain cleanliness and organization of the front desk area
- Collaborate with other team members to ensure smooth operations
Experience:
- Previous experience in a customer service/front desk role is preferred
- Knowledge or experience in the kennel, animal care, or veterinary field is a plus
- Familiarity with pet care, animal restraint, dog handling, pet grooming, veterinary procedures, or dog training is beneficial
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
. This is a position with opportunities for growth within our organization. If you are passionate about providing exceptional customer service and enjoy working in a dynamic environment, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $12 - $15