About the Company
CAMP is a Family Experience Company. We create immersive adventures, unforgettable events, and the greatest gifts you've ever seen. Our goal is simple : to help families make incredible memories together. Launched in 2018, CAMP operates retail locations in Georgia, Illinois, California, Massachusetts, New York, Pennsylvania, Texas and Virginia and serves families everywhere via its digital platforms.
- NEW STORE OPENING IN HOUSTON GALLERIA
What is the Role?
CAMP is seeking a Full-time General Manager to join our NEW CAMP STORE OPENING SOON in Houston Galleria! You will report to the Director of Retail and be responsible for ensuring the store's daily operations run smoothly as well as overseeing the entire store team.
What will you do at CAMP?
Building, inspiring, and leading a team of store experience leads and associates dedicated to delivering an experience that connects with our customers, our families and builds a communityActing like an owner. The CAMP store you manage is yours to run. You have innovative ideas and creative solutions that will improve store operations, productivity and develop your teamOverseeing day-to-day store operations including :Delivering outstanding customer service and experienceDeveloping individual, authentic relationships with customers and familiesTraining and development of your teamPOS managementEmployee schedulingInventory managementStore level logistics / operationsFacilities and security maintenanceCompliance and safety managementAchieving high performance and store profitabilityManaging financial responsibilities such as :P&L deliverablesBudget trackingLabor efficiency / managing top-line sales and moreDriving revenue by ensuring our store experience team members are delivering outstanding customer service, providing helpful product insights, and are developing individual relationships with customers to guide them through the experienceRecruiting, hiring, training, and developing all team members to ensure everyone is consistently delivering a memorable experience to customersScheduling all employees to ensure we are delivering an unforgettable experience to our visitors while optimizing labor efficiencyDay-to-day people management and HR (you own this for your store but will be supported by the People & Culture Team)Consistently providing feedback & suggestions to the CAMP Labs team, ensuring that this is thoughtful, meaningful, and actionable information. (This will be done through daily recaps, live meetings, reporting and tracking as well as additional forms of documentation and communications)Working to build our CAMP community by fostering relationships with our returning guests and neighbors, delivering a long-lasting, memorable experience, and creating CAMP evangelists from our store associatesPartnering with the Experience team with the supervision, preparation & safe facilitation of all family programs and eventsSupporting exclusive member-only experiences and unique in-store programming at your location to further inspire and delight our community members and drive additional revenueEnsuring the execution of visual merchandising strategy in partnership with our Merchandising team and visual merchandiserProviding consistent feedback to our Merchandising team to identify areas of opportunity for new products and sharing the voice of the customer as received in storeMaintaining the safety and health standards of our team, customers, and community, by enforcing, tracking, and communicating health and safety guidelinesAdditional support for CAMP or for CAMP Labs as needed - you are willing to throw down and help anywhereWhat will you bring to CAMP?
Entrepreneurial drive and desire to own your businessNot afraid to take smart risks to obtain measurable results6 years of store general management experience in the retail industry with proven resultsMust be at least 18 years of age or older and are authorized to work lawfully in the United StatesAbility to work a flexible schedule, including days, nights, weekends, and holidaysExcellence, enthusiasm, and excitement around engaging with children and families creativelyExceed in all areas of CAMP's Core Values - W.O.S.T.A. (Warmth, Output, Spirit, Truth, Agility)Desire to be part of a tight-knit team looking to transform the traditional retail experienceHold yourself and your team to high standardsPossess a welcoming and helpful attitude and the ability to lead and hold others accountableLearn and adapt to current technology and can accurately handle POS functionsBe able to manage workload and prioritize tasks independentlyExcellent verbal and written communication skillsBonus but not required : You may have hidden talents that can add magical moments to our retail experienceWhat are the physical demands?
Must be able to perform duties with or without reasonable accommodationsAbility to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights, go up and down a ladderExposure to outdoor elements such as sun, precipitation, and windRegularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the storeAbility to safely operate manual and electrical equipmentWhat you'll love about us :
We are committed to Diversity, Equity, and Inclusion
We empower diverse voices because it is the only way to bring the best experiences to all the families that we aim to serveWe are dedicated to creating an inclusive workplace culture that welcomes all perspectives, change, and open conversationsWe build social equity by providing our team with access, education, and career growthWe highlight products, vendors, and our team that represents our customers' beautiful spectrum of diversityWe provide our team with best :
We offer a variety of options that are designed to fit the needs of you and your family.
Compensation : Salaried at $75,000 - $85,000Accrual based PTO policy to use for vacation, personal days, well-being, or an illnessStock Option grants in CAMPMedical, Dental and Vision Coverage including pharmacy benefits, virtual doctor visits, and moreParental leave that supports our team members and their familiesHealth Care Flexible Spending Account (FSA)Dependent Care Flexible Spending Account (FSA)Life & AD&D InsuranceLong Term DisabilityVoluntary Pet InsuranceMass Transit & Commuter Parking ProgramsBenefits Concierge : a team of dedicated and experienced employee benefits advocates who are ready to help you and your family with questions.Employee Assistance Program : offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent CareGym and Wellness Discounts20% off fertility and family planning services20% off all merchandise at CAMP stores and CAMP.com401(k) Plan (employee contribution only)
Salary : $75,000 - $85,000
