Mobile Service Truck Technician

Job Description

Job Description: Mobile Service Truck Technician

Company Overview:

We are seeking a skilled and experienced Mobile Service Truck Mechanic to join our team. Our goal is to drive success by providing exceptional service, quality products, and tailored solutions for the commercial and emergency vehicle industries. We are 2nd generation family-owned dealership with 7 locations and we've been in business since 1967

Position Summary:

As a Mobile Service Truck Mechanic at Campbell Supply, you will be a crucial member of our service team, responsible for providing on-site maintenance, repairs, and diagnostics for commercial and emergency vehicles. Operating from a fully equipped mobile service truck, you will travel to various customer locations to ensure their vehicles are kept in optimal working condition. This role requires a high level of technical expertise, customer service, and the ability to work independently.

Responsibilities:

• Mobile Service: Operate the fully-equipped mobile service truck and travel to customer locations to perform maintenance, repairs, and diagnostics on commercial and emergency vehicles.
• Vehicle Inspections: Conduct thorough inspections of vehicles to identify mechanical, electrical, and hydraulic issues, and provide accurate assessments of necessary repairs.
• Diagnostic Expertise: Utilize advanced diagnostic tools and equipment to troubleshoot and diagnose complex vehicle problems efficiently.
• Repairs and Maintenance: Perform a wide range of repairs and maintenance tasks, including but not limited to engine repairs, brake adjustments, electrical system repairs, and hydraulic system maintenance.
• Parts Management: Manage inventory on the mobile service truck, ensuring availability of necessary parts and components for efficient on-site repairs.
• Customer Interaction: Interact professionally with customers, addressing their concerns, explaining repair needs, and providing recommendations for vehicle maintenance and safety.
• Documentation: Maintain accurate records of performed repairs, parts used, and services provided. Complete work orders and reports in a timely manner.
• Safety and Compliance: Adhere to safety protocols, guidelines, and regulations while working on customer sites. Ensure all work is performed in compliance with industry standards.
• Technical Training: Stay updated with industry trends, new vehicle technologies, and advancements in repair techniques through ongoing training.
  
  

Qualifications:

• High school diploma or equivalent.
• Minimum of 3 years of experience as a mechanic, with a focus on commercial vehicles, trucks, or similar equipment.
• Strong diagnostic skills and proficiency in troubleshooting complex mechanical, electrical, and hydraulic issues.
• Comprehensive knowledge of diesel engines, transmissions, brakes, and electrical systems.
• Experience using diagnostic tools and equipment.
• Ability to work independently and make sound decisions while on-site.
• Excellent communication skills, both verbal and written.
• Customer-focused mindset with the ability to maintain professionalism and provide excellent service.
• Valid driver's license with a clean driving record.
• Willingness to travel to customer locations and work flexible hours as needed.
• Strong organizational skills and attention to detail.
  
  

Benefits:

• Competitive compensation package.
• Comprehensive benefits package, including health insurance, vision, dental, retirement plans, and more.
• Ongoing training and professional development opportunities.
• Company-provided mobile service truck.
• Education Reimbursement: Eligibility for education reimbursement to support further professional development.
• Paid Time Off (PTO): Generous PTO allowance for vacations, sick leave, and personal time.
• Bonus Opportunities: Performance-based bonus opportunities to reward exceptional contributions.
• Opportunity to work with a reputable company with a strong commitment to quality and customer satisfaction.