What are the responsibilities and job description for the Campus IT Assistant position at Campus Works?
Campus IT Assistant
CampusWorks is seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for delivering technical support for desktop software, hardware, and network-related issues to faculty, staff, and students on campus.
Key Responsibilities
- Provide technical support for desktop software, hardware, and network-related issues.
- Troubleshoot and repair laptop/desktop computers and related peripherals.
- Collaborate with IT staff to resolve and manage tickets in the IT ticket tracking system.
Requirements
- A minimum of one-year related experience in supporting personal computer hardware, software, peripherals, servers, printers, scanners, and classroom audiovisual technology.
- High school diploma or equivalent.