What are the responsibilities and job description for the IT Professional 4 - Cary, NC, 27511 position at Campus4Tech?
Position Description
- Identifies IT business goals, objectives and requirements of the business environment.
- Monitors IT performance and delivery indicators.
- Contributes and supports planning, budgeting, design, implementation, operation and/or maintenance of IT landscapes.
- Supports customization and specifications of modules and applications, and facilitates IT management processes.
- Advices business accountable management of the unit, in all IT related issues across the value chain or under specific circumstances.
- Implements IT programs and procedures.
- May coordinate relevant unit and integration tests, and designs and documents new processes.
- Communicates with vendors and service providers on an accountable level to solve principle local IT problems, or cooperates with centralized IT in that respect.
- Drives principle IT change projects on-site or in the region.
- Supports change-release processes and implementation of IT security guidelines.
- Manages complex IT installations and updates; and completes integration to communication network.
- Identifies IT problems and seeks resolutions without impact to enduser.
- May perform 2nd-level user help desk activities, individual coaching and trainings and be involved in end user engagement.
- Keeps abreast of developments in industry regarding IT trends and technologies.
- Typically reports to an IT Manager or Team Leader.
