Dock Clerk – Guaranteed Extra Board

Hiring Salary Range : 40.40 - 40.40

This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits, Railroad Retirement Benefits (RRB) and other perks.

Job Summary

A Guaranteed Extra Board Dock Clerk performs a variety of duties for the Duluth and Two Harbors Ore Docks including: inventory management (processing train and vessel movements), communication with internal and external customers and vendors, manpower scheduling and communication, warehouse duties (including operating a fork lift) and maintaining a variety of records. Work assignments are determined in accordance with the applicable collective bargaining agreement.

Major Responsibilities

· Prepare data using computer terminals

· Perform all functions of the Dock Information Systems to include by not limited to shipping boats, obtaining accurate weight sheets for trains coming to the Duluth and Two Harbors Docks.

· Perform callouts for work force needs in accordance to the various union agreements.

· Record, maintain, and provide train and vessel arrival, departure, and other related information

· Provide customers accurate messages indicating inventory status.

· Communicate train orders, movement instructions, and other information to internal and external stakeholders.

· Operating vehicles and fork lift.

· Communicate by telephone and email to complete various tasks and instructions

· Maintaining Working Boards, including creating bulletins and awarding positions, bumping, vacancies and any other occurrence.

· Maintain timely Staff Actions for change of positions, medical, furloughed, etc.

· Maintain storehouse inventory levels at appropriate levels through issuances, orders, and audit requirements.

· Perform other essential functions as assigned

Working Conditions

· Regular schedule but has the ability to change schedule to cover vacancies as needed. Possible mandatory overtime, day and night hours, weekends and holidays

· An irregular on-call work schedule

· Work indoors and outdoors (depending on assignment), sitting for a prolonged period of time

· Ability to stoop, bend, climb, kneel, crouch, balance, and walk on uneven surfaces

· May be required to lift and/or carry up to 50 lbs

Requirements

· Must be 18 years of age

· Must have a high school diploma or GED

· Must have a valid driver’s license

· Must be certified or pass certification operating fork lift.

· Must have experience or general knowledge of SAP System, SharePoint, Excel, Access, Word and Power Point applications.

· Must qualify on all covered Dock positions for guarantee.

· Must have reliable and regular attendance

· Ability to maintain an overall level of safety awareness in the work environment

· Ability to understand and provide written and oral communications

· Ability to problem solve and trouble shoot while working autonomously

· Ability to prioritize, multitask and have good organization skills

· Exceptional ability to work autonomously, adapt to different situations and multi-task

· Demonstration of good teamwork skills and ability to maintain positive interactions with others

· Good verbal, reading comprehension and writing skills, ability to analyze a situation and make decisions effectively

· Customer-service focus and dedication to meeting established standards of quality and safety

· Successfully complete a typing/data entry assessment, and have computer literacy

Training

Candidates will undergo on the job training. The training program involves job shadowing and practical application and is typically 45 working days in duration per each role trained. Work location: Duluth Docks is the headquarters but this role supports both the Duluth and Two Harbors locations and may need to fill vacancies at both ports.

Union

The Guaranteed Extra Board Dock Clerk role is a unionized position and is part of the TCU (Transportation Communication Union). Wages, initiation fees, and monthly dues are required as outlined in the collective bargaining agreement.

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.