IT Engineer (Bilingual Mandarin)

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

Key Responsibilities:

• System Management: Design, implement, and maintain IT infrastructure, including servers, networks, and hardware. Ensure the reliability and performance of all IT systems and applications. Must be flexible working at night if needed.
• Technical Support: Provide technical support to employees, troubleshooting hardware and software issues, and resolving technical problems in a timely manner.
• Network Administration: Manage and monitor network performance, including LAN, WAN, and VPN connections. Ensure network security and implement best practices for network management.
• Security & Compliance: Implement and enforce IT security policies and procedures to protect company data and systems. Stay up-to-date with cybersecurity threats and apply appropriate measures to safeguard IT assets.
• System Upgrades: Plan and execute system upgrades, including hardware and software updates. Evaluate new technologies and recommend improvements to enhance IT operations.
• Backup & Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and system availability in case of failures or emergencies.
• Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures. Create and update user guides and training materials.
• Project Management: Participate in IT projects, including system implementations, upgrades, and other initiatives. Collaborate with other departments to meet project goals and deadlines.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A , Network , Cisco CCNA, Microsoft Certified Solutions Expert) are a plus.
• Must be bilingual speaking English and Mandarin.

• Experience: Minimum of 2-5 years of experience in IT engineering or a similar role. Experience with IT infrastructure management, network administration, and technical support.

Skills:

Strong knowledge of IT systems, networks, and security practices. Proficiency with operating systems (Windows, Linux) and virtualization technologies.

Problem-Solving: Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently.

Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users and collaborate effectively with team members.

Organizational Skills: Detail-oriented with strong organizational and multitasking abilities. Capable of managing multiple tasks and priorities in a fast-paced environment.