What are the responsibilities and job description for the Front Desk / Scheduler position at Cancer Partners of Nebraska?
The Front Desk / Scheduler serves as the front line for the medical team; greeting patients, collecting payments, verifying billing information and performing all clerical duties necessary to prepare patients for visits and scheduling to referring clinics. Applicants must have medical / clinic experience to be considered. Applicants must also have a High School diploma or GED, but a college degree or certification is preferred.
Essential Duties :
- Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries.
- Maintains confidentiality of personal and financial information.
- Protects patient confidentiality.
- Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying the provider of patients' arrival; reviewing service delivery compared to schedule.
- Maintains the reception and patient waiting areas.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Gathers third-party payment information and records charges.
- Collects and receives patient fees, including payment on accounts and co-payments.
- Collects and maintains patient registration and utilization of data for reports.
- Work in collaboration with other health professionals and members of the health care team to ensure patients receive timely care.
- Performs other necessary duties as required to support the clinic and ensure patient flow.
Job Type : Full-time
Benefits :Schedule :
Experience :
Work Location : In person
