What are the responsibilities and job description for the Hotel Assistant General Manager - Candlewood Suites Williston position at Candlewood Suites Williston, ND?
The Candlewood Suites Williston, ND is looking for an energetic, highly enthusiastic and motivated individual to join our hotel team as Assistant General Manager.
The ideal candidate will possess strong organizational skills, be highly ambitious, detailed oriented and be able to work in a fast-paced setting. This individual must be able to work in a collaborative, team environment. This is the perfect opportunity for an experienced hospitality professional that is able to build strong relationships with guests and the hotel team.
Job Responsibilities:
This position includes all aspects of the front desk operation, including:
- Providing excellent guest service
- Ensuring compliance of all brand and company standards
- Leading, coaching, mentoring, and inspiring front desk staff
- Performing guest service standards, including Guest Service Script, and ensuring other front desk staff are meeting guest service standards
- Reviewing daily arrivals
- Reviewing guest folios and night audit reports
- Resolving guest and employee concerns
- Selling available guest rooms and up-sell features
- Knowledge of Opera helpful but not required
All management and staff in this limited service hotel work together to achieve sales goals and guest satisfaction. Experience focusing on customer service will be important factor. One to two years’ experience in customer service (preferably hospitality) is required.
We offer a competitive wage, quarterly bonus, health/life insurance, 401-K and a great work environment. Interested candidates should apply to this posting or at the Candlewood Suites Williston, ND.
Job Type: Full-time
Pay: $20.00 - $21.75 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Required)
Work Location: In person
Salary : $20 - $22