What are the responsibilities and job description for the Administrative Coordinator position at Candor Health Education?
The Candor Health Education staff is a team of adaptable individuals who are committed to our mission, genuine in nature, collaborative with colleagues, and knowledgeable about their individual roles.
Candor Health Education is committed to diversity, equity, and inclusion of all people.
Every member of the Candor team has a special role in positively impacting children through their everyday efforts, regardless of whether they serve primarily in the classroom or the boardroom. Candor Health Education promotes a healthy, professional, and collaborative work environment where everyone’s voice is heard, and ownership is shared amongst the team.
The Administrative Coordinator is responsible for maximizing the efficiency of the team that works directly with schools and ensuring that the reservation and delivery process runs smoothly for the internal team, the Health Educators, and school partners. This person will be involved in the reservation process, preparing schools for delivery of programs and will assist with office administration and administrative invoicing functions.
Reporting Relationship
The position reports to the Operations Manager.
Job Responsibilities
- Engage with school clients to create program reservations.
- Improve satisfaction of client interactions by communicating with schools prior to program delivery and testing links for virtual delivery.
- Increase the efficiency of the reservation process and existing client service processes and
procedures to improve interactions with school clients including gathering school contact information.
- Serve as the key point of contact in troubleshooting school program delivery issues.
- Assist with invoicing by updating reservation numbers, processing invoices, and placing follow-up phone calls with schools who have not yet processed payments.
- Maintain office and breakroom supplies.
- Assist with administrative human resource function: creating and updating policy manuals, tracking of staff compliance with training and documentation, etc.
- Determine where additional capacity may exist to assist in furthering the efforts of the administrative team.
The ideal candidate would possess the following qualifications:
- Strong leadership skills
- Excellent communication skills, both written and verbal, to interact with board, staff, funders, community members, vendors, and school personnel.
- Excellent problem solving, and decision-making skills.
- Proficiency with Microsoft Office applications
- Ability to work independently, manage complex projects and complete work on deadline.
Educational Requirements
- Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
Please submit resumes and cover letters to info@candorhealthed.org.