What are the responsibilities and job description for the Sales Support & Warehouse Associate, Full-Time position at Candor Industrial Supply, Inc.?
Job Description
We are seeking a full-time (30-40 hours per week) Sales Support person to join our team. Sales Support personnel work hand-in-hand with the sales team, providing customer service, product deliveries, shipping & receiving, general warehouse activities, and more, to help meet monthly and annual business goals. This is an entry-level position with opportunities for promotion into other roles such as Branch Operations Manager, Account Specialist, Outside Sales, etc.
Responsibilities:
Candor Industrial Supply, Inc was founded by Justin and Christy Alfrey in 2019 when they felt industrial supply distribution was growing rapidly in technology and automation but losing that vital element of personal connection and service at the same time. Our mission is to give our customers the best of both worlds - to perform with the same agility, product depth, and service offering of our larger competitors, while providing customers with the personal touch, flexibility, and reliability of working with a small business.
We first opened our doors in Bloomington, California in January of 2019 with a product offering that included Fasteners, Safety & PPE, Hand Tools, Power Tools, Cutting Tools, Abrasives and more. After about six months of getting our feet underneath us in Bloomington, we relocated and established our corporate office and warehouse in Ontario, California, and stayed there until relocating to Upland, California in June of 2024.
Candor Industrial Supply, Inc was founded by Justin and Christy Alfrey in 2019 when they felt industrial supply distribution was growing rapidly in technology and automation but losing that vital element of personal connection and service at the same time. Our mission is to give our customers the best of both worlds - to perform with the same agility, product depth, and service offering of our larger competitors, while providing customers with the personal touch, flexibility, and reliability of working with a small business. We first opened our doors in Bloomington, California in January of 2019 with a product offering that included Fasteners, Safety & PPE, Hand Tools, Power Tools, Cutting Tools, Abrasives and more. After about six months of getting our feet underneath us in Bloomington, we relocated and established our corporate office and warehouse in Ontario, California, and stayed there until relocating to Upland, California in June of 2024.
We are seeking a full-time (30-40 hours per week) Sales Support person to join our team. Sales Support personnel work hand-in-hand with the sales team, providing customer service, product deliveries, shipping & receiving, general warehouse activities, and more, to help meet monthly and annual business goals. This is an entry-level position with opportunities for promotion into other roles such as Branch Operations Manager, Account Specialist, Outside Sales, etc.
Responsibilities:
- Receiving, Picking and packing orders to go out for delivery.
- Deliveries to customers in a Candor vehicle
- Shipping customer orders via UPS, FedEx, and LTL
- Warehouse organization, Inventory Counts, and other warehouse type duties.
- Help customers with inquiries and complaints
- Provide information about products and services.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the industrial products and services.
- Ability to build rapport with clients.
- Ability to prioritize and multitask.
- Ability to maintain a high level of productivity in a demanding environment.
- Positive and professional demeanor.
- Excellent written and verbal communication skills.
- Sense of urgency and attention to detail.
- Ability to lift, slide and lower packages that typically weigh 10 to 50 pounds.
- Possess a current valid driver's license and meet our driving record requirements.
- Bilingual/Multilingual is a plus.
- Previous experience in warehouse operations, customer service, sales, or other related fields is a plus.
Candor Industrial Supply, Inc was founded by Justin and Christy Alfrey in 2019 when they felt industrial supply distribution was growing rapidly in technology and automation but losing that vital element of personal connection and service at the same time. Our mission is to give our customers the best of both worlds - to perform with the same agility, product depth, and service offering of our larger competitors, while providing customers with the personal touch, flexibility, and reliability of working with a small business.
We first opened our doors in Bloomington, California in January of 2019 with a product offering that included Fasteners, Safety & PPE, Hand Tools, Power Tools, Cutting Tools, Abrasives and more. After about six months of getting our feet underneath us in Bloomington, we relocated and established our corporate office and warehouse in Ontario, California, and stayed there until relocating to Upland, California in June of 2024.
Candor Industrial Supply, Inc was founded by Justin and Christy Alfrey in 2019 when they felt industrial supply distribution was growing rapidly in technology and automation but losing that vital element of personal connection and service at the same time. Our mission is to give our customers the best of both worlds - to perform with the same agility, product depth, and service offering of our larger competitors, while providing customers with the personal touch, flexibility, and reliability of working with a small business. We first opened our doors in Bloomington, California in January of 2019 with a product offering that included Fasteners, Safety & PPE, Hand Tools, Power Tools, Cutting Tools, Abrasives and more. After about six months of getting our feet underneath us in Bloomington, we relocated and established our corporate office and warehouse in Ontario, California, and stayed there until relocating to Upland, California in June of 2024.
