What are the responsibilities and job description for the Sales Support & Warehouse Associate, Part-Time position at Candor Industrial Supply, Inc.?
Job Description
We are seeking a Sales Support & Warehouse Associate to join our growing team! The Sales Support & Warehouse Associate works hand-in-hand with a Branch Manager, Territory Sales Reps, Customer Solutions Specialists, and other branch personnel to help achieve monthly and annual business goals by providing customers with product and service information and resolving technical issues.
Responsibilities:
Candor Industrial Supply, Inc was founded by Justin and Christy Alfrey in 2019 when they felt industrial supply distribution was growing rapidly in technology and automation but losing that vital element of personal connection and service at the same time. Our mission is to give our customers the best of both worlds - to perform with the same agility, product depth, and service offering of our larger competitors, while providing customers with the personal touch, flexibility, and reliability of working with a small business.
We first opened our doors in Bloomington, California in January of 2019 with a product offering that included Fasteners, Safety & PPE, Hand Tools, Power Tools, Cutting Tools, Abrasives and more. After about six months of getting our feet underneath us in Bloomington, we relocated and established our corporate office and warehouse in Ontario, California, and stayed there until relocating to Upland, California in June of 2024.
Candor Industrial Supply, Inc was founded by Justin and Christy Alfrey in 2019 when they felt industrial supply distribution was growing rapidly in technology and automation but losing that vital element of personal connection and service at the same time. Our mission is to give our customers the best of both worlds - to perform with the same agility, product depth, and service offering of our larger competitors, while providing customers with the personal touch, flexibility, and reliability of working with a small business. We first opened our doors in Bloomington, California in January of 2019 with a product offering that included Fasteners, Safety & PPE, Hand Tools, Power Tools, Cutting Tools, Abrasives and more. After about six months of getting our feet underneath us in Bloomington, we relocated and established our corporate office and warehouse in Ontario, California, and stayed there until relocating to Upland, California in June of 2024.
We are seeking a Sales Support & Warehouse Associate to join our growing team! The Sales Support & Warehouse Associate works hand-in-hand with a Branch Manager, Territory Sales Reps, Customer Solutions Specialists, and other branch personnel to help achieve monthly and annual business goals by providing customers with product and service information and resolving technical issues.
Responsibilities:
- Pick and pack orders to go out for delivery
- Receiving, inventory counts and other warehouse type duties
- Driving will-call/pickup routes - picking up product from local suppliers on a weekly basis
- Look for, develop and implement cost-savings and efficiency initiatives in our current and future workflows
- Handle customer inquiries and process orders
- Provide information about products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Sense of urgency and attention to detail
- Ability to consistently lift, slide and lower packages that typically weigh 10 to 50 pounds
- Possess a current valid driver's license and meet our driving record requirements
- Bilingual/Multilingual is a plus
Candor Industrial Supply, Inc was founded by Justin and Christy Alfrey in 2019 when they felt industrial supply distribution was growing rapidly in technology and automation but losing that vital element of personal connection and service at the same time. Our mission is to give our customers the best of both worlds - to perform with the same agility, product depth, and service offering of our larger competitors, while providing customers with the personal touch, flexibility, and reliability of working with a small business.
We first opened our doors in Bloomington, California in January of 2019 with a product offering that included Fasteners, Safety & PPE, Hand Tools, Power Tools, Cutting Tools, Abrasives and more. After about six months of getting our feet underneath us in Bloomington, we relocated and established our corporate office and warehouse in Ontario, California, and stayed there until relocating to Upland, California in June of 2024.
Candor Industrial Supply, Inc was founded by Justin and Christy Alfrey in 2019 when they felt industrial supply distribution was growing rapidly in technology and automation but losing that vital element of personal connection and service at the same time. Our mission is to give our customers the best of both worlds - to perform with the same agility, product depth, and service offering of our larger competitors, while providing customers with the personal touch, flexibility, and reliability of working with a small business. We first opened our doors in Bloomington, California in January of 2019 with a product offering that included Fasteners, Safety & PPE, Hand Tools, Power Tools, Cutting Tools, Abrasives and more. After about six months of getting our feet underneath us in Bloomington, we relocated and established our corporate office and warehouse in Ontario, California, and stayed there until relocating to Upland, California in June of 2024.