Assistant Dispensary Manager

At Canna Remedies (CR), we are passionate about empowering consumers to have their best cannabis experience. To accomplish this mission, we invest in our team members to create a network of experts in every aspect of cannabis. Canna Remedies is dedicated to providing a supportive and inclusive work environment to enhance the quality, diversity, and stability of its workforce.

Job Summary:

Canna Remedies Assistant Dispensary Manager is a middle management position responsible for ensuring smooth day-to-day operations. This role requires a highly organized, proactive individual who can effectively manage multiple tasks, adapt to evolving responsibilities, and lead by example. They collaborate with senior leadership to implement and maintain company policies and procedures, uphold compliance with all state and local laws and regulations, and ensure exceptional customer and employee experiences. The Assistant Dispensary Manager will also support the dispensary team with additional tasks as deemed appropriate and within a practical scope.

Responsibilities:

• Ensure day-to-day operations are conducted in compliance with all company policies and NJ CRC regulations
• Implement company growth strategy in conjunction with the Head of Operations
• Assist in the hiring, training, and scheduling of staff at the dispensary
• Recognize team member performance and effectively provide the necessary coaching/mentoring and feedback to ensure team member success
• Assist in providing feedback to direct reports and the development of performance reviews for staff
• Provide oversight and leadership to staff; manage workflow and delegates work as necessary
• In conjunction with the Head of Operations, oversees use of inventory and state tracking systems, financial records, compliance reporting and store compliance with all applicable local, state, and federal laws and regulations and all related SOPs with respect to the store to assure that operations at the store such as check-in, product dispensing, cash management, inventory management, inventory auditing, customer service and complaints, are functioning with integrity and in the most cost efficient, compassionate and compliant manner
• Assist the Head of Operations to ensure all deadlines with respect to the store’s operations are met
• Drive a culture of positive employee engagement with a strong focus on inclusion, fairness, and diversity
• Maintain an expert awareness of cannabis products, industry trends, and NJ CRC regulations
• Maintain open lines of communication with the Head of Operations and staff
• Remain current on all company programs, marketing campaigns, and promotional specials
• Represent CR in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others
• Implement company policies and ensures staff adheres to best practices
• Address escalated customer concerns, complaints, or suggestions in a timely manner and provides service recovery as needed
• Consistently maintain a clean and neat dispensary in the front and back of house
• Ensure inventory needs are met and oversee inventory counts, audits, reconciliations, and record keeping
• Monitor product movement and tracking systems to spot trends in sales and provide guidance for cannabis product procurement
• Monitor and investigates inventory shrinkage
• Participate in CR staff trainings and meetings, providing support when needed
• Maintain a basic knowledge of cannabis and cannabis use in NJ
• Maintain compliance with NJ CRC Adult Use Cannabis rules and regulation

Education & Experience:

• Associates or Bachelor’s degree in business, management, or relative field preferred
• Minimum 2 years of retail, hospitality, or inventory management experience
• Experience with Microsoft Excel or Google Sheets required

Qualifications:

• Candidates must be at least 21 years of age
• Proficiently operate Point of Sale, Inventory Management, Product Menu platforms, and other necessary forms of technology
• Excellent interpersonal, verbal, and written communication skills
• Excellent organizational, strong problem-solving, and time management skills
• Knowledge of cannabis is favorable
• Ability to work independently and as a team with people of diverse backgrounds
• Ability to work with and maintain confidential information
• Availability to work nights, weekends, and/or holidays

Physical Requirements:

This job operates in a professional environment. Travel is required up to 10% of the time. Long periods of standing or sitting may be required. Lifting of up to 50 pounds may be required.

Background Check Requirement:

As a condition of employment, a complete criminal history background check pursuant to New Jersey Cannabis Regulatory Commission’s regulations is required.

EEO Statement:

Canna Remedies is committed to ensuring equal employment opportunities to all employees and applicants. All applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Management: 2 years (Preferred)

Work Location: In person