What are the responsibilities and job description for the Mgr, Health Center position at Cano Health?
Manager, Health Center
Cano Health is a rapidly growing operator of healthcare centers specializing in Senior Care and Primary Care for all ages. We are a vibrant company culture founded on the pillars of family, wellness, and service. Now operating in Florida, Texas, Nevada, and Puerto Rico. As the organization continues to grow, it will be important to retain the best of the company’s entrepreneurial culture and combine it with an awareness of the operational rigor needed in a more distributed, complex healthcare environment. Be part of a diverse team of talented professionals, united in their vision of achievement and professional growth that makes Cano Health the nation’s leading health care services provider. At Cano Health we are working to be the most patient-centric company in the industry.
In CanoHealth, we are currently looking for a Health Center Manager who is responsible for working with the Medical Director to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and other metrics. This includes accountability for clinical quality of care, customer satisfaction, staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership and assuring adequate access for patients.
Responsibilities
- Directs the internal practice operations; creates benchmarks, tracks and reports progress, researches process improvements/efficiencies, recommends and implements changes.
- Works closely with the Medical Director, practice supervisors, and the Regional Director, to ensure that associates are of the appropriate number and mix of competencies, skill levels, educational and experiential backgrounds, and other qualifications.
- Works with staff supervisors, Medical Director and HR to address personnel issues.
- Works respectfully and cooperatively with management, staff, patients, and vendors; handling escalated patient and staff issues as needed.
- Attends Divisional Operating Team and Practice Manager meetings, and others as required.
- Monitors monthly statistical reports and practice trends and develops actions plans accordingly.
- Participate in new business development as appropriate for practice.
- Must be able to work effectively as a member of the leadership team.
- Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems.
- Maintains strict patient and associate confidentiality in compliance HIPAA guidelines.
- Serves as a role model, by demonstrating exceptional ability and willingness to take on new and additional responsibilities.
- Embraces new ideas and respects cultural differences.
Education & Experience
- Bachelor's degree is preferred.
- Prior leadership experience in a medical office environment or other relevant professional experience; requires a minimum of 4 years in combination with meeting education requirements.
- Experience directly supervising non-exempt staff and leadership team is required.
- Considerable knowledge of health care functions, including clinical functions, medical billing and coding procedures, reimbursement practices and quality improvement initiatives.
- Knowledge of the legal and compliance aspects of health information systems and best practices in medical office operations.
Compensation and Benefits
- Competitive Salary
- Excellent Health, Dental and Vision Benefits
- 401K
- PTO
- Dedicated, motivated team and chance to be part of one of the nation’s leading health care services provider
- High-end work environment
For more details, please visit www.canohealth.com
