Job Description
Job Description
This is a hybrid role; 3-days on-site; 2-days WFH
POSITION : Program Manager (Level III)
FULLTIME / PARTTIME : Full time
LOCATION : Chicago IL / Charlotte, NC / Jacksonville, FL / Plano, TX / Kennesaw, GA / Atlanta, GA / Tampa, FL
SCHEDULE : Monday - Friday; 9am – 5pm
PAY RANGE : $50.00 – 56.17 HOURLY
CONTRACTED : 02 / 24 / 2025 to 02 / 24 / 2026
Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)
Senior Business Control Specialist –Risk Programs and Governance, Data Management Team
JOB DESCRIPTION :
This position is part of Global Treasury and Merchant Operations Risk and Business Control organization.
- The Data Management and Governance team is responsible for providing governance oversight and facilitating routines to validate accuracy of Front-Line Unit operating procedures and adherence to policies and standards.
- This includes : all GTMO initiatives, reviews, attestations and assessments and adherence and validation of the standards and conveying the deliverables across each region to drive compliance.
JOB RESPONSIBILITIES :
Provide analytical support in executing internal control discipline and operational excellence within a Line of Business (LOB) / Enterprise Control Function (ECF).Adherence to the Data Management Policy and the aligned Data Standards (Capture, Enterprise Data Incident Management, External Data Transmission, and USE) attesting that all GTMO is adherent on an annual basisCollaborate with the Single Process Inventory (SPI) Leads on Data Standard Adherence, Data Transmission Registrations, and Data Risk / Controls as it pertains to GTMO Single Process InventoryProvide quarterly Data Assessment Resolution Tracking (DART) Training to GTMO Global Business PartnersAdherence to the SLA's / Metrics as it pertains to DARTAdherence to all Data Transmission Registrations renewals and registrations are monitored on periodic basis attesting that all information contained in the Registration record is complete and accurateAssist to create New Data Transmission Registrations if applicableCreate timely and accurate business communicationsImplement, monitor, and modify data related procedures for GTMO Data Governance Team and GTMOPresent key messages, effective recommendations and information to Senior Leaders and Business PartnersEscalate issues or concerns as appropriate to the Global Operations Data Governance teamEscalate incidents that have passed key milestones and / or required technology funding to leadershipAttend Data Governance meetings, Incident Management Process meeting, etc.REQUIRED QUALIFICATIONS :
Process knowledge of Global Treasury and Merchant Operations products, processes, and systemsStrong risk identification, resolution, and escalation skills with ability to make recommendations and provide guidance on remediation decisionsFamiliarity with Enterprise Process Control Framework, Audit, Risk, or Compliance backgroundPrior risk and remediation experienceDeadline driven and able to work under pressureStrong attention to detail, planning, and management organizational skillsMust be quick learner and should have good grasping skillsWell-organized with ability to manage multiple tasks and competing priorities and deadlinesStrong critical thinking skills to solve problems and drive changeProven ability to facilitate meetings and document thorough meeting notes and action itemsExcellent verbal and written skills with strong procedure or technical writing skillsExcellent interpersonal communication skills with ability to manage business relationshipsAbility to independently partner with Global Business Partners to overcome obstacles, collaborating and gaining consensus to create streamlined and accurate documentationFlexibility in adjusting quickly to a changing environmentAbility to effectively collaborate with Global Business Partners in different locationsAdvanced Proficiency in Microsoft WordProficiency in Excel, PowerPoint, OutlookWORKING CONDITIONS :
May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.The ability to lift up to 30lbsUse of computers and technology
Salary : $50 - $56
