What are the responsibilities and job description for the Field Service Engineer position at Canon U.S.A., Inc.?
Field Service Technician I
US-TX-Austin
Job ID : 32551
Type : Full-Time
of Openings : 1
Category : Field Service
TX - Austin
About the Role
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. Were actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
Your Impact
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In this position, youll be accountable for :
- Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
- Meeting customer demands by providing efficient, responsive, and accurate Field / Shop / on-site maintenance.
- Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Showcasing strong customer communication and satisfaction skills.
- Maintaining the performance of assigned machines.
- Facilitating performance at a level which helps to achieve the branch / districts overall metric targets.
About You : The Skills & Expertise You Bring
Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
Do you meet these requirements?
We are providing the anticipated rate for this role : $19.00 - $26.31 hourly.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https : / / www.linkedin.com / company / canonusa .
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https : / / www.usa.canon.com / about-us / life-at-canon , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https : / / www.usa.canon.com / about-us / life-at-canon .
CUSA
Posting Tags
LI-RH1 #PM20 #ID22
PI5bcf2fb42503-31181-36574083
Salary : $19 - $26
