Tank Monitor Coordinator

Role: Tank Monitor Coordinator

Location: Macon, GA (Headquarters) Schedule: Monday – Friday, 8:00 AM – 5:00 PM Reports to: Equipment Division Manager

About Us: Walthall Oil Company is a family-owned fuel and lubricants distributor serving Georgia, Florida, and South Carolina. A key part of our business is providing fuel and lubricant tanks to customers on a usage agreement, ensuring they stay filled using our wireless tank monitors and telemetry data. With over 3,500 wireless tank monitors in operation, we are looking for a dedicated Tank Monitor Coordinator to assist in managing and maintaining this critical system.

Job Responsibilities:

SMARTank Portal Management

• Oversee all monitor setups and configurations
• Create customer view access as requested
  
  

Monitor Installation & Maintenance

• Install wireless tank monitors in the field
• Identify malfunctioning monitors and implement solutions
• Assist personnel with troubleshooting and support calls
  
  

Monitor Returns & Replacements (RMA Process)

• Complete and track RMA cases
• Monitor outbound & inbound shipments
  
  

Fluid Management Support (Tecalemit)

• Assign and manage user access
• Test units before deployment
  
  

Customer & Administrative Support

• Greet walk-in customers, create orders, and process checkouts
• Maintain office records, including monthly build documents, packing slips, and related paperwork
• Process PO receiving and create tank serial numbers
  
  

Training & Backup Assistance

• Cross-train to provide backup assistance as needed
  
  

What We're Looking For:

• Data entry skills with high attention to detail
• Hands-on role with both office and field responsibilities
• Opportunities for growth and learning in technology and fuel management
  
  

If you have the skills and passion for technology, customer service, and problem-solving, we want to hear from you!

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