What are the responsibilities and job description for the Tank Monitor Coordinator position at Walthall Oil Co?
Role: Tank Monitor Coordinator
Location: Macon, GA (Headquarters) Schedule: Monday – Friday, 8:00 AM – 5:00 PM Reports to: Equipment Division Manager
About Us: Walthall Oil Company is a family-owned fuel and lubricants distributor serving Georgia, Florida, and South Carolina. A key part of our business is providing fuel and lubricant tanks to customers on a usage agreement, ensuring they stay filled using our wireless tank monitors and telemetry data. With over 3,500 wireless tank monitors in operation, we are looking for a dedicated Tank Monitor Coordinator to assist in managing and maintaining this critical system.
Job Responsibilities:
SMARTank Portal Management
. Oversee all monitor setups and configurations
. Create customer view access as requested
Monitor Installation & Maintenance
. Install wireless tank monitors in the field
. Identify malfunctioning monitors and implement solutions
. Assist personnel with troubleshooting and support calls
Monitor Returns & Replacements (RMA Process)
. Complete and track RMA cases
. Monitor outbound & inbound shipments
Fluid Management Support (Tecalemit)
. Assign and manage user access
. Test units before deployment
Customer & Administrative Support
. Greet walk-in customers, create orders, and process checkouts
. Maintain office records, including monthly build documents, packing slips, and related paperwork
. Process PO receiving and create tank serial numbers
Training & Backup Assistance
. Cross-train to provide backup assistance as needed
What We're Looking For:
. Data entry skills with high attention to detail
. Hands-on role with both office and field responsibilities
. Opportunities for growth and learning in technology and fuel management
If you have the skills and passion for technology, customer service, and problem-solving, we want to hear from you!
