What are the responsibilities and job description for the Hotel Night Auditor position at Canopy by Hilton Portland Pearl District?
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities:- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Ensure all guests feel they are having an exceptional experience at the property
- Great communications. and excellent customer service skills are required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- High school diploma or equivalent required; some college preferred
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Flexible overnight hours are required
Find us in the Pearl District, surrounded by vibrant shopping and dining. Downtown Portland, Union Station, and cultural attractions like Powell's City of Books are within a six-minute walk.
