What are the responsibilities and job description for the Night Auditor at Radisson Portland Airport Hotel position at Radisson Hotel Portland Airport?
Job Description
Job Description
Are you someone who excels during the night shift? We're seeking a dedicated professional who enjoys stable hours and is up for the unique challenges of managing the front desk overnight and performing nightly audits to ensure our team's success. Join our team at the Radisson Portland Airport Hotel as a Night Auditor!
Position Summary : Join our team at the Radisson Portland Airport Hotel as a Night Auditor! You'll be responsible for providing accurate and timely information and services to all guests in a professional and courteous manner, while also performing night audit procedures efficiently.
Essential Functions :
- Greet, check-in, and check-out guests in a friendly and professional manner.
- Obtain guest identification and credit / check approval as per hotel policy.
- Respond to guest inquiries positively and promptly.
- Resolve guest complaints and problems professionally and courteously.
- Answer telephones promptly and route calls appropriately.
- Communicate effectively with the next shift to pass on necessary information.
- Maintain good working relationships with other departments to ensure high guest satisfaction.
- Reconcile daily revenue balances, process payments to the guest ledger, and balance accounts receivables.
- Prepare daily management reports as required.
- Update the front office system according to established guidelines.
- Balance and verify daily transactions and ensure the hotel’s computer system is ready for the next day’s business.
- Balance and audit all front desk postings and settlements.
- Reconcile food & beverage and miscellaneous revenue sources to the point of sale system.
- Handle employee’s cash bank according to hotel policies.
- Drive company vans as needed.
- Keep work area neat and organized, and maintain a professional demeanor at all times.
- Ensure a safe working environment and report unsafe conditions immediately.
- Comply with all hotel policies and procedures.
Qualifications :
Physical Requirements :
Compensation : $18-19 per hour, full-time
Why work for us?
Apply Now : Join our team and be a part of our commitment to exceptional guest service and hospitality excellence. Submit your resume and cover letter to [email address] or visit our careers page for more information.
Salary : $18 - $19
