What are the responsibilities and job description for the Los Angeles CIRCLE Program Manager position at Canopy Roots?
Job Description
Job Description
Los Angeles CIRCLE Program Manager
at Canopy Roots
About the LA CIRCLE Program
Canopy Roots is a contracted provider with The City of Los Angeles, Mayor's Office of Community Safety (MOCS), to operate the Los Angeles CIRCLE (Crisis and Incident Response through Community-led Engagement) program. This is a 24 / 7 unarmed response program that deploys trained teams to address non-urgent and non-violent LAPD 911 calls related to unhoused individuals experiencing crisis. Program goals include disrupting the reciprocal relationship between houselessness and the criminal justice system, de-escalating and supporting stabilization to people experiencing homelessness, and promoting sustained positive outcomes for community members through compassionate and trauma-informed intervention and connection to appropriate services and resources, including case management. Canopy Roots will be operating the CIRCLE Program in the Hollywood Zone of Los Angeles.
About the role
Canopy Roots is an innovative mental health organization based in Minnesota that offers culturally affirming crisis response services. As our Canopy Roots LA CIRCLE Program Manager, you will oversee the clinical approach and day-to-day operations of the Canopy Roots LA CIRCLE program and serve as the direct supervisor to the program Licensed Mental Health Clinician (LMHC) / Licensed Clinical Social Worker (LCSW) and the Support Team Advocate and Support Team Leads. The Program Manager is directly involved in planning, implementing, and evaluating program effectiveness and serves as the primary point of contact for the City. Expectations for this role include setting a consistent and exemplary example of Canopy's values in action.
This position is held by a Licensed Mental Health Clinician (LMHC), including those holding LPCC or LMFT licensure, or a Licensed Clinical Social Worker (LCSW). The role requires the Program Manager to be on-call for consultation outside of work hours, in rotation with the LMHC / LCSW, and as a backup to the response team 24 hours a day. The Program Manager is supervised by Canopy's Director of Clinical Operations, based in Minneapolis, MN.
Job Details
Start Date : As soon as possible
Location : Los Angeles, CA, (primarily community-based, with required attendance at weekly staff meetings taking place either online or in the office)
Hiring Salary Range : $105,000 -$125,000; Starting salary will depend on your skills and demonstrated readiness for the role.
Hours / Day : Monday-Friday, 40 hours a week, including on-call responsibilities and evenings, or weekends when necessary. The work setting is flexible, with the ability to work remotely, but working from the office or community is required for completion of job duties and maintenance of stakeholder relationships.
Job Type : Full time, Exempt
Essential Job Functions
Clinical and Operational Oversight of CIRCLE Program
- Oversee 24 / 7 / 365 Response Team coverage, managing on-call duties and ensuring effective clinical operations in rotation with LMHC / LCSW
- Provide regular supervision and performance evaluation to LMHC / LCSW and the members of the Support Team
- Partner with People Operations Generalist / Admin Coordinator and LMHC / LCSW for recruitment, hiring, and staff engagement initiatives
- Oversee staff training and development in collaboration with LMHC / LCSW department to meet program needs and ensure clinical relevance, in collaboration with the Training & Development department as needed
- Manage program budget, track costs, ensure budget compliance in collaboration with the Canopy Roots Finance Department
- Establish and enhance communication systems across teams for effective coordination within the 24-hour program.
- Collaborate with LMHC / LCSW, Leads, and Outreach Advocates to address issues and continuously improve processes and service delivery.
- Serve as dotted-line supervisor to People Operations / Admin Coordinator, and coordinate with this role's MN-based supervisor (People Operations Manager) on performance management and work assignments
- Develop, review, and update program policies and procedures to ensure operational effectiveness, safety, and regulatory compliance
Program representation and collaboration with technical stakeholders
Requirements
While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to perform the role satisfactorily to apply, regardless of whether they meet each requirement to the fullest extent.
Physical Requirements
About Canopy Roots
Canopy Roots is an innovative mental health organization offering culturally affirming, unarmed response services to people in crisis via 911. We promote safety for people in crisis by providing emotional de-escalation strategies, crisis intervention support, and connection to appropriate resources. Crisis Responders are members of the communities they serve, reflecting the wide range of cultural and racial identities and experiences of the people who need our services the most. Canopy Roots is based in Minneapolis, MN with partnerships in Minnesota and California.
Benefits
We care deeply about our employees and know holistic support is essential for our staff to carry out their work. Our generous employment package includes :
Choose one of our three medical plans.
Workplace Culture
Canopy Roots is a values-based, inclusive workplace that strives to create a space where our employees' unique talents, learning styles and lived experiences are valued. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys, professional development, and reflection and processing space in
weekly staff meetings.
Our Hiring Process
Our People Operations is committed to a person-first centered approach to our hiring process. Candidates can view currently open positions and apply online via canopyrootsmn.com / about / careers. For all positions, our hiring process includes a virtual screening interview and in-person panel interviews, reference checks and background checks for final candidates. All responder candidates must be fingerprinted and reviewed by the California Dept. of Justice.
Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the People Operations team at careers@canopyroots.com. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.
The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.
Job Posted by ApplicantPro
Salary : $105,000 - $125,000
