What are the responsibilities and job description for the Channel Account Manager - Resellers position at Canva?

Job Description

Join the team redefining how the world experiences design.

Hiya, g'day, mabuhay, kia ora, ??, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

About The Role

We are seeking a proactive and results-driven Reseller Channel Partner Manager to manage and build our reseller relationships while supporting other key strategic partners. The ideal candidate will have experience building strong channel networks, driving revenue through indirect sales, and delivering strategic value to Canva and our partners. You will play a critical role in developing and executing strategies to ensure our partners are fully enabled, engaged, and aligned with our company’s growth objectives.

What You'll Be Doing

Reseller Channel Management :

Serve as the primary relationship manager for a portfolio of resellers, responsible for driving growth and performance within the reseller network.
Prospect and onboard new reseller partners to expand the reach of our products and services.
Implement a comprehensive partner enablement strategy, ensuring resellers have the training, tools, and support needed to successfully sell and support our offerings.
Create and execute business plans with resellers, setting clear goals and metrics to drive joint success.

Reseller Enablement & Growth

Deliver training programs, certifications, and sales collateral to equip resellers with the knowledge and skills to effectively position and sell our solutions.

Collaborate with marketing and sales teams to develop co-branded campaigns, sales initiatives, and lead-generation programs tailored to reseller needs.

Track reseller performance metrics and KPIs to identify areas of improvement, and work closely with partners to drive increased revenue and market share.

Channel Sales Growth

Work with resellers to increase revenue through joint activities, leveraging channel insights to inform strategies for market expansion.

Develop sales forecasts and revenue targets for the channel, continuously monitoring progress and adapting strategies as necessary.

Manage channel incentives and rewards programs to motivate and engage resellers, driving higher performance and retention.

Reseller Account & Relationship Management

Build and maintain strong, trust-based relationships with key stakeholders across the reseller network.

Act as the primary advocate for reseller needs within the organization, ensuring resellers have access to the necessary resources and support to succeed.

Conduct regular business reviews with resellers to assess performance, identify new opportunities, and ensure mutual growth.

What We’re Looking For

Extensive experience across channel management, partnership development, or business development, with a focus on large resellers or channel sales.

Proven track record of managing and developing successful reseller programs or indirect sales channels.

Excellent communication, negotiation, and relationship management skills, with the ability to influence both internal and external stakeholders.

Analytical skills, with the ability to leverage data to make informed decisions and drive performance improvements.

Experience working with CRM systems (Salesforce) and partner management platforms is preferred.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a Taste Of What's On Offer

Health benefits plans to support you and your wellbeing.

401(k) retirement plan with company contribution.

An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more.

Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally.

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $164,000 to $254,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other Stuff To Know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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Salary : $164,000 - $254,000

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