Business Development Manager (Aerospace)

Job Description

Salary:

Canyon AeroConnect -located in Prescott, Arizona is an operating business unit of TransDigm Group. Canyon stands as one of the worlds leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyons products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, weve become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning generators.

Role purpose (position scope):

The Business Development Manager (BDM) is responsible for driving sales and expanding the companys presence within their designated market segment. This includes acquiring new business, growing existing relationships, and ensuring a high level of customer satisfaction. The BDM will work closely with key accounts to understand their needs, gather feedback, and communicate customer insights to the factory for continuous product improvement. In addition, the BDM will plan and execute strategic sales initiatives to meet both legacy business goals and generate profitable new revenue, ultimately achieving the companys bookings and growth targets.

Key Responsibilities:

• Business Growth & Opportunity Conversion
• Identify and convert business opportunities within the assigned market segment to drive bookings and expand Canyons market presence.
• Develop strategies to grow both new and existing business opportunities, ensuring alignment with company goals.
• Relationship Management
• Build and nurture strong, long-term relationships with decision-makers, senior personnel, and influencers at key accounts.
• Establish and maintain internal sponsors and champions within customer organizations to ensure continued partnership and growth.
• Sales Strategy & Execution
• Develop and execute a tailored sales strategy to grow existing business and secure new revenue streams within the supported market(s).
• Leverage market insights to adapt the sales approach and address emerging opportunities.
• Quotations & Proposal Management
• Lead the creation and management of customer quotations, ensuring internal approval processes are followed and customers receive timely, accurate proposals.
• Work cross-functionally with relevant teams to ensure that proposals meet customer requirements and expectations.
• Sales Performance & Presentations
• Drive sales performance through both direct and indirect selling, including presenting Canyons technical capabilities, products, and materials to prospective customers.
• Conduct product demonstrations, presentations, and discussions to effectively communicate the value proposition.
• Market Analysis & Strategy Development
• Analyze market trends, customer needs, and competitive landscape to estimate potential sales for new products and identify opportunities for market expansion.
• Collaborate with the marketing and pricing teams to develop strategies that align with market demand and customer expectations.
• Customer Support & Service
• Provide exceptional customer support by addressing inquiries, offering guidance, and ensuring high-quality service delivery.
• Act as a trusted advisor to customers, ensuring that Canyons solutions meet their specific needs and expectations.
• Product Feedback & Market Intelligence
• Identify opportunities for product improvement and new product offerings based on customer feedback, market trends, and competitive analysis.
• Provide valuable market intelligence (e.g., trends, competitive landscape, regulatory changes) to the company to inform strategic decision-making.
• Reporting & Analysis
• Prepare and present regular reports by collecting, analyzing, and summarizing sales, customer, and market data.
• Provide insights and recommendations to senior management based on data and analysis to support business decisions.
• Continuous Professional Development
• Maintain and enhance professional and technical knowledge by attending relevant workshops, reviewing industry publications, participating in professional networks, and staying current on best practices.
• Continuously benchmark against industry standards to ensure Canyons competitiveness and alignment with market needs.
• Team Collaboration & Cross-Functional Engagement
• Collaborate with business unit teams to align sales initiatives with company goals and customer needs.
• Actively contribute to team efforts, ensuring successful execution of sales objectives and organizational goals.
• Compliance & Ethics
• Adhere to Canyon AeroConnects Code of Business Conduct and Ethics, ensuring all activities are conducted with the highest standards of integrity.
• Uphold Canyon AeroConnect's EH&S Environmental Health and Safety policies and standards in all sales activities and customer interactions.
• Additional Responsibilities
• Perform other duties as assigned by the manager, contributing to the success of the Business Unit and the broader company goals.
  
  

Desired Characteristics

• Self-starter that excels in an entrepreneurial ownership culture
• Driven by Results not the Reasons why not
• Drive to achieve both short and long term goals
• Bias for action; exhibits a sense of urgency and rigor
• Critical thinking and problem solving skills
• Data-driven intrinsic to detail
• Ability to manage and prioritize multiple items
• Exhibits leadership abilities, including high accountability
• Effective open and honest communicator with solid interpersonal skills
• Strong analytical, verbal, written, and interpersonal skills with the ability to interface with all levels of customers and management staff and across multiple cultures.
• Negotiation and contractual experience
• Able to navigate ambiguous or dynamic requirements throughout the sales process.
• Strong presentation skills.
• Proficient command of English operational and legal language written and oral.
• Computer literate including MS office and Customer Relationship Management (CRM) software.
• Experience in aerospace products / technologies
  
  

Key Measures and Milestones:

• Deliver new business wins in target markets.
• Achieve above plan booking targets.
• Regularly visit strategic and target accounts to grow and maintain customer relationships.
• Drive value create for existing and new products and customers.
• Communicate voice of customers in support of maintaining the product roadmap.
  
  

Education and Experience:

• Bachelor degree or higher from an accredited university or college.
• 3 years of sales experience in the law enforcement, military, aerospace or defense industry.
  
  

Physical Demands:

• Tasks involve light physical effort in sedentary to light work; may involve some lifting, carrying, pushing and/or pulling of objects or materials (5 10 lbs.).
• Tasks may involve extended periods of time at a keyboard or workstation.
• Travel up to 40%.
  
  

Work Environment:

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• The employee primarily works in an office environment that is quiet and equipped with temperature control systems while performing the duties outlined above.
  
  

This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.