Enterprise Account Manager

The Enterprise Account Manager at CAP Index plays a pivotal role in driving the company's growth through strategic sales and comprehensive account management. This remote position is ideal for candidates based in the PA, NY, NJ, DE, or DC areas. While the position is virtual, there will be periodic get-togethers in the Mid-Atlantic region. By managing and expanding relationships with key clients—primarily Fortune 500 companies and government agencies—this role ensures the achievement of sales targets and the cultivation of long-term partnerships. Responsibilities include understanding client needs, positioning CAP Index's advanced crime risk data and security management offerings, and overseeing the successful solution implementation and ongoing satisfaction of our clients. The Enterprise Account Manager serves as the primary liaison between CAP Index and their key accounts, delivering tailored solutions that enhance client security, risk management, and loss prevention strategies.

Key Responsibilities

• Sales Targets: Achieve or exceed assigned sales quotas and performance metrics through diligent prospecting, pipeline management, and strategic selling.
• Sales Planning: Develop comprehensive account plans outlining strategies for achieving sales targets, including identifying potential opportunities and mitigating risks.
• Solution Presentation: Conduct in-depth product demonstrations and presentations tailored to the specific needs of enterprise clients, effectively communicating the value proposition of CAP Index's offerings.
• Negotiation and Closing: Lead negotiations for contracts and agreements, ensuring mutually beneficial terms that align with both client needs and CAP Index's business objectives.

• Client Relationship Building: Develop and maintain strong, long-lasting relationships with key stakeholders within assigned enterprise accounts, including security, risk management, and loss prevention leaders.
• Strategic Planning: Collaborate with clients to understand their business objectives, security challenges, and risk management needs to tailor CAP Index's solutions accordingly.
• Account Growth: Identify and pursue opportunities to upsell and cross-sell additional products and services, driving revenue growth within existing accounts.
• Retention and Satisfaction: Ensure high levels of client satisfaction through proactive communication, addressing concerns promptly, and delivering exceptional service.

Qualifications

Education and Experience

• Bachelor’s Degree: Preferred in Business, Marketing, Information Technology, Security Management, or a related field.
• Sales Experience: Minimum of 5-7 years in enterprise sales, preferably within SaaS, GIS, data products, or security and risk management industries.
• Industry Experience: Proven track record of selling to large enterprises, particularly within the security, risk management, or loss prevention sectors.

Skills and Competencies

• Relationship Management: Exceptional ability to build and maintain strong relationships with senior executives and decision-makers.
• Strategic Thinking: Ability to develop and execute strategic account plans that align with client goals and CAP Index's objectives.
• Communication Skills: Outstanding verbal and written communication skills, with the ability to convey complex concepts clearly and persuasively.
• Negotiation Skills: Strong negotiation abilities to secure favorable terms and close high-value deals.
• Technical Proficiency: Understanding of security management platforms, crime risk data, and related technologies; familiarity with CRM software (e.g., ZOHO) and sales enablement tools.
• Self-Motivation: Highly motivated and proactive, with the ability to work independently in a remote setting while managing multiple priorities effectively.

What CAP Index Offers

• Competitive Compensation: Attractive base salary complemented by a performance-based commission structure.
• Comprehensive Benefits: Health, dental, and vision insurance, retirement plans, and other employee benefits.
• Flexible Work Environment: Remote work opportunities with flexible schedules to promote work-life balance.
• Professional Development: Access to ongoing training, certifications, and career advancement opportunities.
• Collaborative Culture: A supportive and innovative team environment that values excellence, integrity, and continuous improvement.
• Cutting-Edge Technology: Opportunity to work with state-of-the-art security and risk management platforms that make a tangible impact on clients' safety and operational efficiency.