Property Manager

Housing Authority of the City of Cape May

PROPERTY MANAGER

Public Housing/Rental Assistance Demonstration Job Description

DEFINITION:

Under supervision, at direction or independently assist the Director of Affordable Housing in the performance of a variety of tasks relating to property management, operations, and administrative activities of the Cape May Housing Authority, which includes eighty-five (85) units of family and elderly units.

Performs a wide variety of tasks related to the operations of affordable housing. The Property Manager is responsible for the daily management, occupancy, operational and maintenance activities of the developments owned, operated, or managed by Authority or affiliated partnerships and organizations involving Public Housing and\or Rental Assistance Demonstration.

Ability to supervise staff and evaluate performance. Ability to recommend staff for hire with the assistance of Human Resources to fulfill subordinate responsibilities in accordance with the Authority table of organization.

REPORTS TO: Director of Affordable Housing

SUPERVISES: Maintenance Staff

WORKS WITH:

Executive Director

Assistant Executive Director

Director of Affordable Housing

Executive Assistant

Compliance Manager

Section 8 Manager

Housing Inspector

General Counsel

Auditor

Asset Management Staff

General Staffers

GENERAL DUTIES

Oversees site team responsible for the daily operations of the Authority’s owned and managed assets; Operate and staff administrative office as directed; Answer office phones and greet residents, vendors and the general public at administrative office; Responsibilities include ensuring that buildings are well maintained by following maintenance schedules and ensuring repairs are performed promptly; Ensuring all buildings, units, common spaces and grounds are inspected according to regulations; Performs daily visual inspections of all properties while identifying and reporting maintenance issues; Identifying and reporting all tenant violations; Investigate and resolve tenant complaints; Managing the leasing process for vacant units to ensure timely turnover timeframes are met; Collecting rent and all other fees from residents and posting to residents’ accounts; Following rent collection policies, including charging late fees and eviction fees in a timely manner; Communicate with authority counsel for prompt filing of eviction; Investigating and resolving property complaints and rental violations; Ensures compliance with Admissions and Continued Occupancy Plan and in compliance with Federal Regulations. Shall maintain current on all fair housing rules and regulations; Ensures all invoices for properties are entered for payment in a timely manner; Ensures all re-occurring invoices are monitored to ensure payment; Shall maintain current on all fair housing rules and regulations and communicate regulations to staff.

Shall coordinate and participate in all reasonable accommodation requests. Shall maintain current lists of accessible unity by category. Maintains and coordinates unit transfer list.

As requested, or directed by Supervisor, will attend a variety of meetings related to occupancy or other departments as becomes necessary.

Ability to recommend staff for hire with the assistance of Director of Affordable Housing-Asset Manager and Human Resources.

Ability to lease up units, to perform annual and interim reevaluations by collecting appropriate documentation, verifying documentation, and preparing leases and lease addendums.

Ability to enforce lease and house rules. Issue cease notices and notices of possession for lease violations.

Ability to collaborate with contractors as needed and as directed.

Ability to communicate with staff, contractors, and residents through written and oral communication.

Ability to attend various training courses and to obtain certifications; Ability to maintain certifications through annual trainings.

Ability to analyze work order requirements and assign accordingly based on level of priority. Position requires after-hours on-call responsibility to direct maintenance staff and\or contractors outside of normal business hours. May require work in adverse weather conditions and\or response to the managed properties outside of normal business hours.

Shall obtain all appropriate certifications required for the position and will maintain all certifications as current.

In conjunction with executive and supervisory staff, may be called upon to read, review, and make suggestions to current policies for the purpose of updating policies to be compliant with New Jersey Local ordinances, State statutes and HUD rules and regulations.

As requested, or directed, attend resident meetings and/or meetings relating to financial/budgetary needs, Capital Fund meetings, Development and Re-development meetings, Occupancy meetings or other meetings as the need becomes necessary.

Works with the maintenance staff to ensure that work orders, preventative maintenance, and facility improvements are made in an efficient and timely manner. Directs and prioritizes maintenance tasks in order of importance. Required to work in an on-call capacity to direct staff for emergency and high-priority maintenance needs. Shall be required to respond to answering service and\or management needs after-hours. Occasionally and participates in events after- hours.

Ensures properties are in compliance with HUD, State and Authority property inspections. Is certified in the inspection standards of Uniform Physical Compliance Standard (UPCS) inspections, Housing Quality Standard (HQS) inspections, INSPIRE and/or current regulations.

Attends Board meetings, prepares meeting agendas, meeting minutes, and resolutions. Transcribes meeting minutes within a reasonable time period after Board meeting for review with the Executive Director.

Possess a general or working knowledge of problems, procedures, and methods of operations regarding public housing operations, including public housing anagement, affordable housing, capital program, procurement, personnel management, accounts receivable/payables, budget and finance, and cost analysis and related functions.

ABILITY & EXAMPLES OF WORK:

Note: The examples of work for this title are for illustrative purposes only. Duties are not limited to the following examples:

1. Responsible for collection of all rent, maintenance, late, attorney’s fees and other fees; Applying late fees; applying attorney fees; Issuing 14-day notices to residents; Filing residents for eviction with the attorney; attending eviction conferences and/or trials via Zoom and/or in-person to represent the Authority along with the attorney; Analyze resident accounts and identify and act on outstanding issues with balances;

2. NAHRO Certified Public Housing Manager, or the ability to obtain certification within one (1) year of employment;

3. Knowledge of methods and techniques of low rent housing development and management. Knowledge of the laws, regulations of the Federal, State and City governing the management and development of low-rent housing programs;

4. Knowledge of State and Federal housing regulations and laws as they relate to low rent housing programs and assisted housing programs;

5. Ensures all housing units are inspected according to the regulations;

6. Ability to communicate with and work harmoniously and effectively with resident individuals of varied backgrounds.

7. Early Income Verification – monitor initial and annual training for occupancy specialists;

8. Ability to speak in public before groups of various sizes;

9. Oversees lease enforcement activities;

10. Personally, visually inspects properties for non-compliance issues;

11. Ensures properties are registered annually with the City of Cape May and other Governments as required.

12. Completes the annual Multiple Dwelling Reports for properties as required;

13. Knowledge of problems involved in public housing management in the areas of tenant- management relationships;

14. Perform all Initial, Interim and Annual evaluations to ensure compliance with Federal, State, Local and Authority requirements;

15. Annual Performance Evaluations of managed staff;

16. Training – now and on-going; Waiting List; Public Housing; Rental Assistance Demonstration, Tax Credit Certification; INSPIRE Inspection Certification;

17. Coordinates and posts rents at various authority properties;

18. Maintains Vacancy Report, Monthly reports and other reports as required;

19. Monthly submission of 50058s with a minimum of 96% reporting accuracy;

20. Attends monthly Board meetings as requested;

21. Prepares and approves vendor invoices for payment.

REQUIREMENTS

22. Two (2) years’ experience in management of real estate, public housing and/ or affordable housing;

23. Two (2) years’ experience with supervisory experience;

24. NAHRO Certified Public Housing Manager, or the ability to obtain certification within one (1) year of employment;

25. Knowledge of methods and techniques of low rent housing development and management. Knowledge of the laws, regulations of the federal, state and city governing the management and development of low-rent housing programs;

26. Knowledge of state and federal housing regulations and laws as they relate to low rent housing programs and assisted housing programs;

27. Has demonstrated skills and ability to analyze housing regulations and policy; has demonstrated analytical skills in planning agency activities;

28. Has the ability to express him/herself clearly and concisely, orally and in writing. Has the ability to establish and maintain effective working relationships with others. Has the ability to plan, develop and coordinate the analysis of policy and policy revision as policy relates to housing law and regulation;

29. Possesses skills in effective techniques of administration, in the preparation of concise and objective reports, and in effective communication and public presentations.

a. Ability to understand, remember, and carry out oral and written instructions, to learn quickly from oral and written explanations and from demonstrations, to take needed safety precautions in performing the work, and to take care of equipment, materials, and supplies.

b. Ability to communicate with and work harmoniously and effectively with resident individuals of varied backgrounds.

c. Ability to communicate with and work harmoniously and effectively with resident individuals of varied backgrounds.

d. Ability to gather information and otherwise prepare informational literature for use in community as public relations work.

e. Ability to speak in public before groups of various sizes.

f. Willingness to attend periodic professional training seminars at the expense of the Authority.

g. Knowledge of the problems likely to be encountered by tenants in a public housing setting.

h. Knowledge of problems involved in public housing management in the areas of tenant-management relationships.

i. Knowledge of and use of standard office computer programs – i.e. Microsoft Office or equal and knowledge to utilize programs in performance of duties.

30. Demonstrate a willingness to assume other responsibilities and duties as directed by the Director of Affordable Housing.

31. Must possess and maintain a valid New Jersey's driver's license.

32. Good health and freedom from disabling physical and mental defects which would impair the proper performance of the required duties, or which might endanger the health and safety of oneself or others. Note: Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

KNOWLEDGE:

Possess a general or working knowledge of problems, procedures, and methods of operations regarding housing operations, including Public Housing or Affordable Housing management and personnel management.

Note: This job description does not include a complete description of all job duties. Rather these are mere examples. Employees may not be limited to the specific examples listed above.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Experience:

• management/supervisory: 2 years (Required)

License/Certification:

• NJ Driver's License (Required)

Ability to Commute:

• Cape May, NJ 08204 (Required)

Ability to Relocate:

• Cape May, NJ 08204: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000