What are the responsibilities and job description for the Client Service Representative position at Cape Veterinary Hospital?
Cape Veterinary Hospital is a proud hospital providing Small Animal, Farm Animal and Exotic services to all Cape May County residents and beyond! Our team has grown exponentially in the last couple of years and we are looking for YOU to be a part of it! Our team members are committed to BEing EPIC - Believing in...Empowerment, Empathy, Professionalism, Integrity, and Collaboration. We incorporate our core values into everything we do, and it is our goal that you experience the impact of those values during your time with us.
Our hospital is proud to be non-corporate and doctor owned and operated! Here at Cape, we see Wellness and Sick appointments as well as Urgent Care. Our team is trained in surgery and dentistry. We do not just see patients in hospital, but out on the farms as well. If you are looking for not just dogs and cats, but the thrill of farm animals, reptiles, pocket pets, avian's and all in between, we are the place for you! As long as you can fit it in the door (or not, we are not picky), we will see it!
Some of the job duties of this position include: answering multi telephone lines, scheduling appointments, checking in and checking out clients, managing and updating medical records and reports, discussing payment options, processing payments and client call backs.
Do you want to grow with a large successful network of hospitals, we can help there too! In a field that is filled with challenges, why not look for the hospital that wants to empower you to help grow through those challenges? Our ideal candidate is a great multi-tasker, efficient worker, team player, great customer service skills, friendly, punctual, reliable, and dependable. If this sounds like you, we cannot wait to meet you!
Qualifications:
High school diploma or GED
Previous veterinary experience preferred
Ability to learn and continually train
Patience and respect for patients
Excellent communication skills, coordination, and ability to take direction
Ability to work in a fast paced, high stress environment
Essential Functions:
Must have the ability to work in a hospital setting, which includes:
Exposure to potential caustic agents, medical grade radiation, and cleaning products
Exposure to zoonotic diseases and wounds potentially inflicted by patients
Exposure to moderate to loud noises (such as barking)
Employee Benefits:
Medical insurance
401k & 401k Matching
Mental health HRA
Pet care discount
Scrub allowance
Continuing education allowance
Paid time off
Cape Veterinary Hospital is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation/Age.
Within our network of privately owned hospitals, Cape Veterinary Hospital, Mount Laurel Animal Hospital, Absecon Veterinary Hospital, Art City Vets & Urgent Care, Pennsauken Animal Hospital & Urgent Care, , Audubon Family Veterinary Center and Exclusively Cats Medical Center of Medford, we take immense pride in being consistently voted as a top employer and recognized as one of the best places to work in the veterinary industry. Regardless of your interests, our organization provides opportunities to tend to a diverse array of species spanning from pocket pets to farm animals and everything in between! Our commitment to providing exceptional care for our patients extends to fostering a work environment that promotes work-life balance and employee satisfaction. With locations throughout New Jersey and Pennsylvania, including the bustling city, serene suburbs, and picturesque shorelines, we offer opportunities that cater to diverse lifestyles and preferences. Whether you thrive in the fast-paced urban atmosphere or prefer the tranquility of suburban living, our network has the perfect location for you. We prioritize the well-being of our employees and believe in fostering a supportive and collaborative work culture. Join us and be a part of a network that values your passion for veterinary medicine and offers a rewarding career with a healthy work-life balance.
Our hospital is proud to be non-corporate and doctor owned and operated! Here at Cape, we see Wellness and Sick appointments as well as Urgent Care. Our team is trained in surgery and dentistry. We do not just see patients in hospital, but out on the farms as well. If you are looking for not just dogs and cats, but the thrill of farm animals, reptiles, pocket pets, avian's and all in between, we are the place for you! As long as you can fit it in the door (or not, we are not picky), we will see it!
Some of the job duties of this position include: answering multi telephone lines, scheduling appointments, checking in and checking out clients, managing and updating medical records and reports, discussing payment options, processing payments and client call backs.
Do you want to grow with a large successful network of hospitals, we can help there too! In a field that is filled with challenges, why not look for the hospital that wants to empower you to help grow through those challenges? Our ideal candidate is a great multi-tasker, efficient worker, team player, great customer service skills, friendly, punctual, reliable, and dependable. If this sounds like you, we cannot wait to meet you!
Qualifications:
High school diploma or GED
Previous veterinary experience preferred
Ability to learn and continually train
Patience and respect for patients
Excellent communication skills, coordination, and ability to take direction
Ability to work in a fast paced, high stress environment
Essential Functions:
Must have the ability to work in a hospital setting, which includes:
Exposure to potential caustic agents, medical grade radiation, and cleaning products
Exposure to zoonotic diseases and wounds potentially inflicted by patients
Exposure to moderate to loud noises (such as barking)
Employee Benefits:
Medical insurance
401k & 401k Matching
Mental health HRA
Pet care discount
Scrub allowance
Continuing education allowance
Paid time off
Cape Veterinary Hospital is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation/Age.
Within our network of privately owned hospitals, Cape Veterinary Hospital, Mount Laurel Animal Hospital, Absecon Veterinary Hospital, Art City Vets & Urgent Care, Pennsauken Animal Hospital & Urgent Care, , Audubon Family Veterinary Center and Exclusively Cats Medical Center of Medford, we take immense pride in being consistently voted as a top employer and recognized as one of the best places to work in the veterinary industry. Regardless of your interests, our organization provides opportunities to tend to a diverse array of species spanning from pocket pets to farm animals and everything in between! Our commitment to providing exceptional care for our patients extends to fostering a work environment that promotes work-life balance and employee satisfaction. With locations throughout New Jersey and Pennsylvania, including the bustling city, serene suburbs, and picturesque shorelines, we offer opportunities that cater to diverse lifestyles and preferences. Whether you thrive in the fast-paced urban atmosphere or prefer the tranquility of suburban living, our network has the perfect location for you. We prioritize the well-being of our employees and believe in fostering a supportive and collaborative work culture. Join us and be a part of a network that values your passion for veterinary medicine and offers a rewarding career with a healthy work-life balance.