What are the responsibilities and job description for the Account Manager - Banking (M/SM) position at capgemini?
- Personal Banking Knowledge
- Prior CITI experience
- Resolve customer concerns and requests efficiently
- Develop and assess account strategies to meet revenue targets
- Build new client relationships through calls, networking, email campaigns, and word of mouth
- Monitor client satisfaction and update strategies when necessary
- Create business proposals for clients and management
- Negotiate new business contracts with clients
- Offer product and service consultations for clients
- Encourage sales among current and new clients
Accountable for a portfolio of business including client relationship management, growth, service diversification, and delivery commitments.
In addition, you will be the face of Capgemini and accountable for client delight, building client relationships up through C level suite and driving for expansion of Capgemini solutions and services within the portfolio, provide financial forecast and implement actions to grow the portfolio.
Must have requirements:
- 10 years of experience in IT industry and sales
- Need to have played a role in Business Development and account/engagement management
- Need to be strong familiarity in Financial Services business
- Oriented to solution selling and willing to learn
- Citigroup Experience is added advantage
Other responsibilities include:
- All include working with the Senior Account Mgmt Team
- part of team to manage the sales to delivery handoff to ensure smooth transition to team
- Demand Management team member ? New opportunities - in collaboration with the Delivery Executive accountable for alignment on staffing needs working in partnership with practices/recruitment
- Aligning to client?s vision and strategy and helping to deliver market leading solutions and services with the focus of diversification across the portfolio to enable long term growth.
- Building new and maintaining relationships with key customer contacts on IT and Business side with goal of becoming trusted advisors and strategic partners.
- Establish regular cadence with client peers to discuss Capgemini and position us as the partner of choice
- Responsible for assisting in RFPs, RFIs, proposals including solution definition, financial construct and overall submission quality including orals coordination.
- Learning to shape and close deals within the portfolio, reviewing all deals for Account and MU objectives, schedule and lead deal reviews; manage the overall sales process.
- Drafting and finalizing contracts for new work.
- Bringing innovative ideas to the client for use of the innovation fund
- Maintaining Alliances relationships
The pay range that the employer in good faith reasonably expects to pay for this position is $34.67/hour - $54.18/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $35 - $54
